TouchPoint

Salary:

Other Forms of Compensation:

Pay Grade: 17

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Job Summary:

Working as the Senior Director of Environmental Services, you will be responsible for the overall management of the Housekeeping Department in an acute care hospital setting. You will be responsible for successfully coordinating and supporting all daily operations of the department, working with all levels of the staff in matters relating to the cleanliness of the hospital. The Sr. Director usually reports to a Regional Director of Operations.

Key Responsibilities:

• Oversees department’s financial data and statistics

• Monitors unit expenditures

• Develops and recommends department operating budget and ensures the department operates within budget

• Coordinates housekeeping activities with other departments

• Oversees food & nutrition services of the hospital

• Actively communicates with administration and other hospital departments

• Plans, organizes, directs, coordinates, and supervises functions and activities of the departments

• Establishes work standards and work flow

• Establishes and implements policies and procedures for departmental operations

• Encourages and mentors staff creativity and innovation

• Ensures compliance with all regulatory agencies

• Remains proactive in the achievement of the facility goals and objectives

• Demonstrates quality leadership in meeting performance plans

• Reads and develops in the Total Quality Management process

• Develops and maintains job descriptions for department staff

• Encourages staff to participate in education programs

Preferred Qualifications:

• Four year college degree and equal related experience strongly desired; high school diploma/GED required

• Six years of housekeeping management experience at a large hospital account desired

• Must have the ability to analyze and interpret financial and other data

• General business acumen

• Excellent interpersonal skills

• Strong customer service experience with an eye for quality

• Ability to work under pressure and meet or exceed established goals

• Strong communication and public speaking skills

• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements

• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required

• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1385169

TouchPoint

PASCHA A BELNAVIS

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