Job Description:

Location: Remote, United States

10% travel required

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The Senior Learning & Development Analyst spearheads the advancement of our L&D initiatives through data analysis and strategic reporting. Central to refining learning outcomes and operational efficiency, this role expertly navigates PowerBI, automation, and system integrations to ensure actionable insights guide our L&D strategies. This position is dedicated to fostering a culture of continuous improvement and learning innovation.

Responsibilities

• Lead the design, development, and maintenance of advanced PowerBI dashboards to support L&D objectives, ensuring they provide actionable insights and are user-friendly.

• Forge strong relationships with external departments to ensure seamless access to and validation of L&D-relevant data, leveraging your expertise to enhance data quality and utility.

• Attain and maintain expert knowledge of all data sources impacting L&D, including Learning Management Systems (LMS), department-created forms, and other platforms, ensuring comprehensive coverage of learning analytics.

• Utilize advanced data analytics skills to produce detailed, timely learning performance reports using Power BI and other tools, supporting strategic decision-making and operational efficiency.

• Coordinate with IT and analytics teams across the organization to integrate and maintain L&D reports, ensuring alignment with broader data strategies.

• Collaborate with L&D senior leadership to define and track KPIs critical for assessing and enhancing the impact of training programs.

• Proactively identify, communicate, and address strategic challenges, positioning the L&D department for success in achieving its business objectives.

• Champion the transition from basic reporting to sophisticated analysis and monitoring, elevating the organization's approach to L&D performance metrics.

• Innovate and implement automation solutions to reduce the administrative workload on L&D staff, utilizing SharePoint, Power Apps, Power Automate, among others.

• Design and maintain custom APIs for efficient integration between various L&D tools and systems, with a strong focus on utilizing Python for development.

• Regularly evaluate and optimize L&D processes, identifying opportunities for improvement and implementing best practices to enhance efficiency and effectiveness.

Requirements

• 5 years of experience in Data Analytics, Data Visualization, and Data Modeling

• 2 years of experience in Learning Management Systems, preferably Docebo

• Ability to travel around the United States 10% of the time

• Proficiency in PowerBI, SharePoint, Power Apps, Power Automate, Javascript, HTML, CSS, Python, SQL, DAX

• Solid understanding of Learning Management Systems (LMS) and other learning & development tools

• Exceptional analytical and problem-solving skills

• Ability to communicate complex data insights to both technical and non-technical stakeholders

• Proven success in collaboration with IT departments and external partners

• Strong interpersonal and communication skills

• Innovative and forward-thinking mindset, oriented towards continuous improvement and driving innovation in L&D

We are an Equal Opportunity Employer. Veterans are encouraged to apply.