Consumer Digital Product Manager

The Consumer Digital Product Manager leads the development and management of EverBank's consumer digital products. This role drives the product lifecycle from ideation to launch, ensuring that our digital solutions meet consumer needs and align with business objectives.

Key Responsibilities and Duties

• Develops and communicates a clear product vision and strategy aligned with business goals and consumer needs. Conducts market research to identify trends, opportunities, and competitive landscape.

• Collaborates with marketing and sales teams to develop and execute go-to-market strategies. Ensures successful product launches and drives adoption and growth.

• Works closely with engineering, design, marketing, sales, and customer support teams to ensure successful product development and launch. Facilitates effective communication and collaboration across teams to drive product success.

• Gathers and analyzes consumer feedback and usage data to inform product decisions. Conducts user testing and gathers insights to ensure products meet consumer expectations and deliver a superior user experience.

• Develops and maintains a product roadmap that outlines key milestones, deliverables, and timelines. Prioritizes product features and enhancements based on business impact and consumer needs.

• Stays abreast of emerging trends, technologies, and best practices in digital product management and consumer technology. Applies industry insights to inform product strategy and maintain a competitive edge.

• Monitors product performance using key metrics and analytics. Identifies areas for improvement and optimizes the product to enhance user engagement and satisfaction.

• Leads the ideation, technical development, and launch of innovative digital products. Defines product requirements, create user stories, and prioritizes features and enhancements.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Career Level

8IC

Preferred Qualifications

• Proven experience in digital product management in a consumer-focused role

• Strong understanding of consumer behavior and digital market trends

• Excellent project management skills with the ability to manage multiple projects simultaneously

• Outstanding communication and interpersonal skills

• Proficient in data analysis and performance metrics

Hybrid work is a minimum of four days a week, one flexible day for remote work.

Posting End Date: 9/19/24

#LI-SR1 #LI-Hybrid

Company Summary

EverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

VEVRAA Federal Contractor

Benefits Summary

EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.

EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

EverBank prohibits pay discrimination on the basis of any protected characteristic.

EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.

EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.

Pay Range $119,600 - $161,800

EEO Statement

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

Pay Transparency Non-Discrimination Provision

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/__http:/www.dol.gov/ofccp__;!!L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .

Machine Readable Files

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:

Machine Readable Files (MRFs) - Aetna