As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM is known for not only a great place to work and build a career, but also for building a better tomorrow one step at a time.

If you thrive in a fast paced, high energy work environment, have experience coaching and mentoring employees, transportation/logistics experience, and/or operational and supervisory experience in the waste industry with solid computer and technology skills, this might be the role for you.

The Route Manager is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers assigned to them. The ideal candidate will have experience with coaching and mentoring employees, understand transportation and logistics, and 3+ years' experience in people management overseeing a staff of 25+ employees. Experience in managing union employees and DOT regulated drivers preferred.

Schedule: Monday through Friday 10am - 7/8pm (depending on the day)

Saturdays are on a rotational basis. Route managers should be flexible to work up to 12 hours a day to support the operational needs.

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all frontline employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

Onboarding

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

• Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Developing

• Provide timely and consistent touchpoints with frontline employees.

• Regular review of best practices to enhance daily performance

• Focus on understanding and progress of frontline employee career goals

Coaching

• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

• Actively practice and seek feedback on coaching conversations.

Mentoring

• Lead by example to ensure safety practices are paramount with each employee and

• Teaching and developing an understanding of the WM Way

Performance Management

• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

• Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Associates Degree (accredited) or High School Diploma (accredited) and two (2) years of relevant work experience required.

Experience: No experience or successful completion of the WM Route Manager Trainee program required

B. Certificates, Licenses, Registrations or Other Requirement

None required.

IV. Work Environment

Combination: This job operates in a mix between an office environment and field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected salary range for this position is $75k to $85k per year. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply".

Equal Opportunity Employer: Minority/Female/Disability/Veteran