Job Information
Citigroup Technology Capacity Infrastructure Analyst- VP in Irving, Texas
The Technology Capacity Infrastructure Lead Analyst role is part of the Global Capacity Management organization focused on understanding the global Citi estate, where it can be optimized, and how it needs to be transformed. The analyst will be part of a team responsible for managing the Global Capacity Infrastructure and Tools environment and related processes in support of a of a large distributed server environment to ensure the availability of capacity management data and analytics and management of the associated processes. Key roles also include management of the BMC Truesight Capacity Optimization application and infrastructure and migration to and ongoing support of the BMC Helix Continuous Optimization platform. The analyst will provide analysis and expertise to facilitate remediation of issues in the distributed capacity infrastructure and tools environment and the related areas. The role will also identify gaps and define key metrics required for analytics and trending, develop criteria to measure opportunity and risk, and establish processes to provide ongoing oversight.
Responsibilities/Skills :
Effective analytic/diagnostic skills
Effective written and verbal communication skills
Ability to communicate technical concepts to non-technical audience
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications :
5+ Years Demonstrated expertise in management and maintenance of BMC TrueSight Capacity Optimization (TSCO) and/or Helix Continuous Optimization (HCO) distributed tool suite
5+ Years Expertise in capacity planning, systems performance analysis, and optimization in a distributed environment
5+ Years Experience with integration and interpretation of capacity metrics from TrueSight Capacity Optimization or similar tools
5+ Years Advanced ability including and scripting including Perl, Shell, Python, SQL, and Java
5+ Years Advanced ability to use tools and databases to parse, merge, analyze, and present capacity and performance data
5+ Years Strong technical problem-solving skills
5+ Years Advanced written and oral communication capabilities
5+ Years Demonstrated ability to operate independently, set own priorities, and manage multiple concurrent work streams
5+ Years Experience in architecture, sizing, tuning, and optimization for software containers such as Docker, Kubernetes, and OpenShift
Overall IT experience in a Client-Server environment with practical knowledge of mainframe, midrange, distributed, hybrid, and desktop technologies
Broad knowledge of advanced environment measurement & management tools, performance modeling tools, capacity analysis tools, and other advanced trending tools
Integration of external tools, connectors, and APIs including APM, Database, Inventory, and other platforms/services
Experience in a Financial Services or large complex and/or global environment preferred
Education :
- Bachelor’s degree or equivalent experience
Job Family Group:
Technology
Job Family:
Infrastructure
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Aug 05, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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