State Park Administrative Assistant 1

Posting Begin Date: 2024/09/06

Posting End Date: 2024/09/22

Category: Parks and Recreation

Sub Category: Customer Service

Work Type: Full Time

Location: Island Park, ID, United States

Minimum Salary: 16.28

Maximum Salary: 16.28

Pay Rate Type: Hourly

Description

NOTE: Applications will be accepted until 4:59 PM MST on the posting end date.

Join us at Harriman State Park, where nature's legacy awaits!

Idaho Department of Parks and Recreation is seeking to fill an Administrative Assistant 1

As an Administrative Assistant 1, you'll play a key role in managing campground and day-use reservations, retail operations, and visitor services. Show off your exceptional communication skills as you provide accurate information to visitors and research intriguing details about park facilities, wildlife, and regional travel destinations. Your retail expertise will shine as you curate souvenirs and create eye-catching displays. With your organizational prowess, ensure the park remains pristine while managing financial transactions and maintaining records. If you're passionate about history, possess office support knowledge, and excel in Microsoft Excel, join us in preserving this extraordinary park and creating memorable experiences for all.

Learn more about Harriman State Park by visiting:

https://parksandrecreation.idaho.gov/parks/harriman/

EXAMPLE OF DUTIES

Operations Support:knows, understands, supports and complies with park and IDPR goals, objectives and procedures; is knowledgeable about local, regional and state issues that may affect the park; is knowledgeable of IDAPA 26; obtains required computer, retail sales and reservation training to ensure proficiency; monitors system performance, reporting and tracking issues and communicating as appropriate to assure resolution; maintains professional appearance according to departmental policy; deals appropriately and tactfully with others; attends all required Department trainings and meetings; participates in weekly staff meetings;

Visitor services:provides accurate information to the public in person, by phone, email and social media in a courteous and friendly manner; responds accurately to questions about park facilities, rules, fees, establishment and geological history; researches and describes park wildlife and weather trends and forecasts; researches regional cultural, historical, geological and recreational travel destinations; procures and displays brochures and maps of regional travel destinations;

Retail:determines what types of souvenirs and supplies would be useful for park visitor demographic; locates suppliers, purchases, receives and prices items; assembles retail displays using marketing and merchandising skills; maintains vendor files; monitors budget; conducts annual physical inventory and adjusts AspiraOne records accordingly; creates flyers to promote retail shop and posts around park;

Supervision:recruits, interviews, hires, schedules, trains and assigns tasks for Visitor Center and Entrance Station employees and volunteers; maintains cooperative relationship with park and departmental staff and volunteers;

Maintenance:ensures visitor center and public restrooms are cleaned to standard and accomplishes housekeeping duties as required; identifies needed repairs and reports them to appropriate park staff; cleans and organizes storage closets and shed as required; ensures janitorial supplies are available;

Financial:adheres to department purchasing procedures; processes incoming funds in the form of Motor Vehicle Entry and camping envelopes and Observatory fees; creates deposits and transports monies to bank; maintains change funds; processes invoices into Payment Services; maintains financial paper records in accordance with departmental retention plan; administers cottage, float home, and marina leases; manages past dues and breach of lease; processes annual billing and assignment of existing leases;

General office functions:maintains, organizes, and preserves/disposes of paper and electronic records; processes invoices; tracks visitation statistics; issues keys to park staff and maintains key log; composes letters, correspondence and memos; uses a variety of programs including Microsoft Word, Excel, PowerPoint, and photograph editing software; updates Emergency Action Plan notebooks annually; updates park brochures and flyers and posts around the park; tracks Lost &Found items and disposes of items according to departmental policies; communicates with staff and volunteers about their supply needs and orders office supplies; tracks supplies and orders uniforms and nametags for volunteers and seasonal employees; sends, tracks and collects fees for Group Use Permits; maintains log of visitation statistics; coordinates installation and operation of computer reservation/registration systems and helps train staff in same.

MINIMUM QUALIFICATIONS

Good knowledge of:

• Office support functions including word processing, filing, composing a variety of business documents and reception;

• Gathering and compiling data; balancing and coordinating a workload for multiple projects.

The preferred candidate will have experience:

• Analyzing, interpreting, and explaining complex information or documents.

• Using Microsoft Excel to create and modify electronic worksheets; design and print graphs; using formulas and employing built-in calculation functions to perform statistical or analytical calculations.

DO WHAT YOU LOVE, LOVE WHAT YOU DO

WHY IDPR? We are innovators in outdoor recreation, committed to excellent service and resource stewardship. We foster experiences that renew the human spirit and promote community vitality. Our mission is to improve the quality of life in Idaho through outdoor recreation and resource stewardship. IDPR manages 30 state parks, trails and attractions throughout every region of Idaho and the registration programs for boats, snowmobiles and other off-highway vehicles (OHV). Money from these registration programs goes back to users to develop and maintain trails, facilities and programs. IDPR also provides free education courses for boaters and OHV operators. To learn more about Idaho Department of Parks and Recreation please visit: https://parksandrecreation.idaho.gov/

BENEFITS: We offer a competitive benefits package which includes excellent medical, dental and vision insurance. There is generous vacation and sick leave accrual that begins as soon as you start. There are eleven paid holidays in a year; participation in one of the Nation's best state retirement systems; multiple saving plans and optional 401K; life insurance; wellness programs; ongoing training opportunities and more. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.