This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4305500

• Good Customer Service
• Computer Skills
• Phone etiquette
• Retail experience
• Experience in a fast-Paced environment.
• Supportive Environment
• Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat,\ email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• All certification levels can provide tax notice services
• Circular 230 associates can provide audit representation
• Mentor and support teammates

As you inspire people to make confident, informed decisions about their lives, careers, and money, you\'ll build client relationships that will grow stronger every year.

Joining H&R Block as a seasonal, experienced Tax Professional means you\'ll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you\'ll need to be successful.

POSITIONS AVAILABLE AT THE FOLLOWING LOCATIONS:

Jacksonville, Bryant, Lonoke, Benton, Cabot (2 locations), Little Rock (5 locations), Crossett, Heber Spring, Hot Springs (3 locations), Greenbrier, Conway (2 locations), El Dorado, Camden, Malvern, Arkadelphia, Clinton, Hope, Marshall, Warren, Fordyce, Prescott, Melbourne, Mountain View, North Little Rock (3 locations), Kiehl, Maumelle, Pine Bluff, White Hall & Stuttgart.

Credentials Needed

• Successful completion of the H&R Block Tax Knowledge Assessment
• Experience in accounting, finance, bookkeeping or tax
• Experience completing individual returns
• Experience working in a fast-paced environment
• Comfort working with virtual tools - video, phone and chat
• Customer-centric mindset and strong communication skills
• Computer proficient with the ability to use MS Office
• Demonstrated ability to work independently with minimal supervision
• Positive attitude
• Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
• High school diploma / equivalent or higher

It would be even better if you also had...

• Experience supervising or managing people
• History of delivering outstanding customer experiences