This is a Job Description for an Account Executive, K-12 Education. This is a remote position.

Summary: The Account Executive, K-12 Education is a true sales hunter and focuses on the customer life cycle and support for the growth of accounts. They leverage prior Education industry experience to drive sales, renew contracts, improve customer satisfaction, and increase revenue while driving customer retention. Our Account Executive performance is evaluated on the ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work is consistently completed in accordance with T-Mobile's core values.

Duties and Responsibilities: New Sales activities: Utilizes contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. Account Management and Maintenance Activities: Establishes and cultivates customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provides account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Tracks individual account activity and results. Completes extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required. Participates in continuous training opportunities to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile's efficiency and quality standards. Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives. Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct. Disburses adjustments and credits as appropriate within established limits and criteria. Supports team initiatives and creates an inclusive environment.

Requirements and Qualifications: Heavy background experience in the repair of electrical equipment, electrical circuits, plumbing, phone, and data line. Must have training, EPA certifications or licenses as needed for the above. Must have valid driver's licenses to drive company vehicle and be insurable by company. Technician must be able to perform all levels (1 -- 4) accountabilities. Education and Experience: The incumbent is thoroughly trained and has the background and experience to make repairs to this highly specialized equipment thereby saving the company vast sums of money and down time which would be expended if a service representative from the factory was required to make repairs. The incumbent must furnish qualifications such as certificates, registrations, licenses, or diploma from an approved school. Must be certified under current Federal EPC regulation #82.161. High School Diploma/GED (Required). Bachelor's Degree (Preferred). Work Experience: 2-4 years Experience selling within an education vertical (Required). 2-4 years Experience in the Education industry (Preferred). 2-4 years Demonstrated track record of sales success in business sales (B2B) (Required). 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred). Knowledge, Skills and Abilities: Microsoft Excel (Required). Customer Acquisition (Required). Attention To Detail (Required). Communication (Required). Presentations (Required). Problem Solving (Required). Sales Analysis (Required). Licenses and Certifications:  At least 18 years of age. Legally  authorized to work in the Un ted States. Travel: Travel Required (Yes/No):Yes.

 An Equal Opportunity / Affirmative Action Employer.