Job Description

Technical Solutions Program Manager

Location: United States

Travel : Up to 50%

Note: Visa sponsorship is not available for this position.

Are you ready to lead transformative projects that shape the future of the hospitality industry? Join Oracle’s Global Services for Industries as a T echnical Solutions Program Manager and drive impactful Cloud Transformation initiatives in an inclusive and dynamic environment.

Why Oracle?

At Oracle, we champion innovation and celebrate diversity. As a Senior Project Manager, you’ll be at the heart of our mission to deliver excellence and enhance customer satisfaction. We pride ourselves on fostering an environment where every team member can thrive, and we're committed to creating a workplace where diverse perspectives drive our success.

What You'll Do:

• Lead with Impact: Take ownership of complex Cloud Transformation programs, ensuring successful delivery and exceptional customer satisfaction.

• Foster Communication: Enable effective and regular communication between Oracle and customer stakeholders ensuring clarity and alignment.

• Strategic Planning: Work with executive level customer stakeholders to develop Cloud solution adoption strategies and plans that enable rapid, low cost deployment across customer enterprises and deliver successful outcomes.

• Executive Engagement: Create and present executive-level status reports and dashboards, keeping stakeholders informed and engaged.

• Proactive Problem-Solving: Anticipate potential issues and proactively address solution-level challenges with internal teams and customers.

• Handle Escalations: Serve as a key senior-level contact for internal and customer escalations.

• Customer Consulting: Provide ongoing guidance and expert feedback on solution design, implementation, enablement, and deployment.

• Seamless Transition: Partner with Support and Customer Success teams to enable smooth transitions from project delivery to ongoing operations.

• Mentor and Lead: Provide guidance and leadership throughout the program lifecycle, inspiring innovation and high performance while driving customer success.

• Innovate and Inspire: Contribute to an environment focused on innovation, productivity, quality, and exceptional customer service.

What We’re Looking For:

• Experience: 10+ years of experience in technical program or project management within a top-tier organization, with a track record of successfully managing large solution architecture, design, and deployment projects.

• Technical Expertise: Strong knowledge of Cloud based solutions and technologies, integration methods, networking, databases, and solution design. Hospitality or retail solutions experience is a plus.

• Communication Skills: Exceptional ability to create and deliver impactful customer-facing reports and dashboards, with comfort presenting to both business and technical executives.

• Collaborative Leader: Proven success in a matrix business environment, demonstrating strong leadership and interpersonal skills.

• Adaptable and Positive: Ability to quickly learn, adapt to changing priorities, and maintain a positive, can-do attitude.

• High Standards: Commitment to high standards in customer and peer interactions, with a focus on excellence.

Why Join Us?

At Oracle, your contributions make a difference. We’re dedicated to creating a diverse and inclusive workplace where everyone’s voice is valued. By joining our team, you’ll be part of a forward-thinking company that supports your professional growth and celebrates your achievements.

Ready to lead and innovate in a role where your skills and ideas are valued? Apply today and be a part of shaping the future with Oracle!

Career Level - IC5

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer