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Highmark Health Associate IT Testing & Quality Analyst in Jacksonville, Florida

Company :

enGen

Job Description :

GENERAL OVERVIEW:

CANDIDATE MUST BE US Citizen (due to contractual/access requirements)

Responsible for assisting in planning, developing, analyzing and invoking critical processes around software engineering across the enterprise. Perform s less complex analysis of data, and identifies risks and issues of key processes. Participates in and/or conducts less complex problem solving sessions. Documents and communicates deliverables. Assists on processes and new functionality. Functions may include estimating, defect and resource management, report development, and software process improvement implementation and quality control activities.

For the Quality discipline, assist and collaborate with project teams to ensure that established less complex quality goals are being incorporated into the business solution. Provide consistent and regular feedback to application and process owners with recommendations for continuous improvement. Provide support and guidance in relation to software artifacts and processes supported across the enterprise

ESSENTIAL RESPONSIBILITIES:

  • Assists in performing quantitative and qualitative analysis of less complex data, identify gaps and communicating findings.

  • Assists in supporting software quality control and assurance activities by developing and maintaining less complex workflow templates and other best practice activities for the organization.

  • Assists in developing reporting solutions that provide project teams with critical metrics for effectively measuring and managing test deliverables and processes.

  • Assists in establishing less complex testing processes and guidelines for activities supported within the organization that can be leveraged across the enterprise.

  • Assists other team members.

  • Develop and implement less complex software process improvements and efficiencies related to test activities.

  • Collaborate with project teams to ensure that established quality goals are being incorporated into the business solution.

  • Other duties as assigned or requested.

QUALIFICATIONS:

Minimum

  • High school graduate/ GED

  • 0-1 year experience in Information Technology

SKILLS

  • strong communication skills (verbal and written)

  • organization skills

  • presentation and facilitation skills

  • ability to multi-task

  • independent thinker and contributor

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J252544

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