NetOps Specialist III

Jacksonville, FL (http://maps.google.com/maps?q=Jacksonville+FL+USA+32226)

Job Type

Full-time

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced NetOps Specialist III.

Clearance:Active DoD Secret Clearance

Work Schedule:Onsite Daily.

Role Overview:

Support the infrastructure and network operation by responding appropriately to alerts and events. Support incident resolution, ensuring appropriate response to escalations. Help coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Participate in daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives.

General Skillset

• Experience with Microsoft Office

• Verbal and written communication skills

• Ability to work both collaboratively and individually

• Critical Thinking Skills

• Ability to give presentations and briefings as needed

Specific Skillset

• Monitor the infrastructure and network by responding appropriately to alerts and events.

• Respond to incidents from triage through resolution, including escalations, where appropriate.

• Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.

• Provide root cause analysis documentation in accordance with Government procedures.

• Provide data center support where appropriate.

• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

• Provide incident notification to Government representatives.

Requirements

Education & Certifications

• High School Diploma or GED Equivalent.

• Must possess an Original Equipment Manufacturer (OEM) network support certification and/or an Operating System (OS)/Application Certification such as Computing Technology Industry Association (CompTIA) Network+, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services.

• Preferred certification: Cisco Certified Network Associate (CCNA) Routing and Switching.

Experience Requirements

• 4+ Years of relevant work experience

• Experience supporting a large network operations center

Build your career with us!

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.

Career choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Benefits

Linchpin Solutions, Inc. offers paid vacation time, sick time, and holidays. We offer a 401K plan with matching, as well as health, dental, and vision insurance. We also provide Short-Term Disability, Long Term Disability, and Life insurance which is funded by Linchpin Solutions.

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at (443) 707-3070 if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.