The Transformation Progress, Risks and Issues Specialist will be part of the COO function and report directly to the Transformation Central PMO Global Progress, Risk & Issues Management Lead.

The Transformation Central PMO team leads a diverse set of activities across the entire Regulatory Transformation Program including (i) managing and tracking progress against plan across multiple programs and in multiple regions and lines of business, (ii) establishing and enforcing standards and protocols for execution consistency and quality.

The Transformation Progress, Risks and Issues Specialist will be responsible for supporting Progress and Risks & Issues Management. This role is critical in the Program’s ability to oversee and manage execution risks. This role will be a central interaction point with various senior management in the Transformation Office, Regions, Businesses, Functions, Program Groups and Technology to enable the effective execution oversight of the Comprehensive Action Plan. A key aspect of the role is the ability to work across the programs and lines of business often at a fast-moving pace and demonstrate an ability to influence a wide array of stakeholders.

Key Responsibilities:

• Consolidate, challenge, and review cross-program progress status, risks and issues, identify key themes emerging as ‘early warning’ to drive proactive response

• Regularly report status, highlighting any matters requiring management attention

• Ensure robust mitigation plans are in place and track successful resolution of all risks and issues

• Ensure adherence to processes, procedures, methods, and standards for delivery in and across the Program, specifically as it relates to progress, risks and issues

• Build and manage relationships with key stakeholders and organizations (i.e., embedded Program and Business PMO Leads, Cross Enterprise Transformation Leads, and Operational Execution Leads)

• Partner with the embedded Program PMOs teams to ensure high-quality and on time delivery of key program execution management information

• Act as an escalation point for all embedded Program PMOs to ensure accurate and consistent execution of progress, risks and issues

• Identify overall impact from thematic risks and issues that may have an impact across the overall program

• Work with colleagues across central PMO functions to optimize alignment of processed and data

• Play a lead role in evolving/enhancing the Program’s PMO functional capabilities

• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence

• Deliver appropriate and effective communication that is fit for executive and regulatory level reporting.

Qualifications

• 5+ years of experience in project management, PMO and/or consulting experience

• Project Management experience in large scale global transformations

• Ability to analyze and draw insights from large data sets using MS Excel, and develop high quality presentations for senior audience

• Track record of building relationships

• Self-starter who brings high sense of urgency to assignments and goals

• Comfortable with ambiguity and change

• Ability to quickly come up to speed on new topics and engage in the substance of the efforts at hand

• Solid understanding of project management and PM/PMO responsibilities

• Strong interpersonal skills, track record of managing and working with a broad spectrum of internal clients / stakeholders

• Financial Services Industry is a plus

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jun 25, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.