Job Information
Port Authority of New York and New Jersey Summer Intern, Process Improvement in Jersey City, New Jersey
Description
About the Internship
The Chief Security Office (CSO) is a pivotal division within the Port Authority, tasked with ensuring the safety and security of the Port Authority's assets, including its customers, employees, and critical infrastructure. CSO is structured into several specialized units including Resource Management and Planning (RMP), each focusing on different aspects of security and operational management.
RMP supports all departments under CSO. It assists in vital administrative functions such as contract administration, data analytics for crime and financial statistics, process improvement initiatives (e.g. automation), purchasing equipment, and managing requests for office space and vehicles. RMP is essential in ensuring that each unit has the resources and tools required for efficient operation.
Responsibilities
Support the identification, development, implementation, and tracking of continuous improvement initiatives across the Chief Security Office
Collect, analyze, and present data related to continuous improvement in CSO
Develop resources and training to share continuous improvement methodologies
Prepare reports and presentations based on findings from data analyses, customer surveys and/or stakeholder workshops
Collaborate with different CSO units to understand their needs and integrate digital solutions into their workflows
Develop and implement digitization and automation solutions to streamline operations, reduce manual workload, and enhance efficiency
Minimum Qualifications
Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester
Major in Criminal Justice, Emergency Management, Public Administration, Business, or a related field
Desired Qualifications
Interest in Public Safety career field and working closely with security professionals
Experience and interest in one or more of the following areas: process improvement (e.g. Lean), Design Thinking, and/or change management
Creative thinking and openness to learning new technologies and methodologies
Familiarity with data visualization tools (e.g. Tableau and Power BI)
Familiarity with PowerAutomate, RPA, or similar tools
Ability to handle sensitive information with discretion and integrity
Internship Details
The start date will be Thursday, May 29, 2025
The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
This is a full-time internship (5 days per week at 7.25 hours per day)
The format is expected to be hybrid (2 days virtual and 3 days in-person)
Selection Process
Only applicants under consideration will be contacted
If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
Different internships will have different timelines for interviews
Compensation & Benefits
The hourly rate range is $17.63 to $27.21 (the exact rate will be determined by internship type and rising school year)
Ability to opt in to the New York State and Local Retirement System
Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)
Facility Tours
Career Panels
Social/Networking Events
REQNUMBER: 62394
Port Authority of New York and New Jersey
- Port Authority of New York and New Jersey Jobs