Posting Title Warehouse Supervisor - DTC Operations Requisition Number R229979 Company Mattel Sales Corp. Location Jonestown, Pennsylvania Address 575 Old Forge Road Zip Code 17038 Job Category Strategy/Planning CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team:The DTC Warehouse Supervisoris part of the Mattel Jonestown Distribution Center Management team. The Opportunity: The Warehouse Supervisor works in a fast paced environment and is responsible for coordinating, directing and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This would be in our Direct to Consumer department. What Your Impact Will Be: Supervises, directs and guides warehouse leads and employees. Familiarity with E Commerce Operation Coordinates and manages work flow for assigned employees. Utilizes mainframe systems, database applications, spreadsheets to set plans for staffing and workflow timing. Ensures loads are completed and loaded accurately and in a timely manner Ensures that organizational labor efficiency goals are met and maintained. Facilitate training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety. Ensure employees comply with Mattel policies, procedures, guidelines and practices. Work with HR and other Management staff to resolve employee relations issues. Works on special projects as instructed by the DC Management and General Supervisor. Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law. Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What We're Looking For: EXPERIENCE AND EDUCATION 3-5 years of experience leading in an ecommerce environment Bilingual in English and Spanish, not required, but beneficial. WMS experience KNOWLEDGE AND SKILLS Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines. Able to collaborate with employees, leads, supervisor, and management. Skilled at creating and maintaining functional and cross-functional partnerships. Strong writing skills. Able to write reports and correspondences. Strong reading skills. Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/ procedures, operating and maintenance instructions. Strong oral communication skills. Able to speak effectively before groups of employees, leads, supervisors, and management. Strong analytical and reasoning skills. Abe to analyses and interpret reports, graphs, and other data. Strong mathematic skills- ability to calculate figures such as percentages, volume, cost, time. Experience working in a warehouse or logistics environment preferred EQUIPMENT To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations. Computer with Windows based operating system Microsoft Office (intermediate or above) AS-400 operating systems preferred What It's Like to Work Here: We are a purpose drive