Additional Information On-Call

Job Number 24138428

Job Category Golf, Fitness, & Entertainment

Location The Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Keep all animals and living quarters clean and sanitary by cleaning the areas daily, including tack and saddling areas. Handle, restrain, saddle, and groom horses. Confirm that all animals are accounted for and receive proper vitamins and supplements. Monitor food and water levels to maintain proper diets for all animals. Monitor animals for signs of illness and injury through visual examinations and contact management immediately if an animal is sick or injured. Collect specimens and cultures from the animals for the veterinarian or lab, as necessary. Administer treatment to animals as prescribed and under the guidance of the prescribing veterinarian. Store food, vitamins, and medical supplies. Maintain tack in safe and ready to use condition. Assist guests in signing-in, including completing trail release forms and payment. Book rides in the reservation system and match riders to horses. Assist customers with mounting and dismounting horses.

Follow all company and safety and security policies and procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $22.66 to $28.33 per hour.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.