SUMMARY: Responsible for conducting analysis required to find appropriate solutions to difficult business problems through application of technology. The position performs advanced trouble shooting, application administration, system reviews, process, workflow and procedure analysis in association with business units and Information Services. Uses requirements gathering methods to identify, validate, organize, document, and communicate requirements on priority or complex matters. Performs systems analysis and research of business unit requests for reports, data, and application functionality changes. RESPONSIBILITIES/TASKS: * Interacts with staff of various business units within the enterprise to conduct business analysis of problem to be solved; clearly documents business need and change management documents. * Coordinate and assist with issues between business units, developers, quality control, and vendor manager coordinating information for proposed system enhancements, testing, workflow changes and system implementation. * Determines the identification of solution alternatives and works with other areas of the business and IS as the advantages and disadvantages of each alternative are reviewed and a solution recommendation is made in collaboration with the appropriate business unit(s). * Analyzes issues related to systems or data, identifies problems and documents specific business, data or system requirements. * Manages change requests between business units, development, testing, quality control, and vendor management in coordinating information for proposed system enhancements or data changes and delivers to system implementation. * Works with team to determine test approach and to translate requirements into test plans and test cases. * Responsible for validating technical changes for quality where system testing is not required * Coordinates and facilitates execution of user acceptance testing. * Works with various partners to identify requirements, identify links/ interdependencies, across functional areas and provide analytics * Provides complete Business, Functional and Technical Requirements documentation that can be signed off by IT and Business Unit subject matter experts and key decision makers. * Understanding and coordination of data flow and system integrations across many systems * Develop and deliver appropriate documentation targeted to meet the needs of a variety of staff members * Effectively facilitate meetings and requirement gathering utilizing various collaborative methods, such as teleconferencing, video conferencing and webinars. * Provides effort and time estimates of effort and requested system modifications or new system initiatives. * Ability to work effectively in a team environment and manage multiple priorities and ensure on time delivery * Maintains up-to-date technical and practical knowledge and understanding of systems analysis, system testing, and corporate internal processes and procedures. * Maintains confidentiality. * Prepares status and management reports as required. * Works closely and in combination with Developers, Test Analysts, and Systems Support Technicians * May perform complex configuration changes in business systems and support data validation and system testing. * Develop and maintain technology and business technical recovery plans. * Coordinate vendor relationships including priority of deliverables. * Acts as a project resource for gathering system, business and/or data requirements. * Works closely with all levels of enterprise and department management and key business unit staff. * Builds relationships with key business unit resources to gain understanding of overall business unit direction. * Lead business technical activities for small business initiatives using project management methodology. * Assists in establishing business analysis processes utilizing benchmarks and best practices and mentoring less senior analysts. * Assists with peer reviews for Lev