Union Affiliation: Represented by Michigan Council #25, American Federation of State, County and Municipal Employees (AFSCME) Union Local 1677.02. 

GENERAL SUMMARY

The purpose of this job is to assist the Parks Service Manager in ensuring customer service standards are being met at all park properties. Assists in overseeing the seasonal staffing of the parks and day-to-day service operations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists with daily operations of the park facilities and services including 3 swimming beaches, a soccer complex with 20 fields, group picnic areas, campgrounds, 2 dog parks, a wide variety of park special events, a historic mill, and over 1500 acres of public recreation parkland.
• Assists with gatehouse operations, and fee collection. Prepares record receipts and processes daily fee reports and bank deposits. Ensures compliance with cash handling policies and assists in the management of operational budgets.
• Enforces departmental rules and policies to ensure compliance, consistency, and fairness are provided to all park customers.
• Oversees seasonal employee schedules and daily tasks for assigned parks. Performs seasonal training following established guidelines. Acts as on-duty manager for all seasonal employees in the system during assigned shifts.
• Oversees daily operations and reservations for two county park campgrounds and 24 group picnic facilities.
• Ensures that well-established customer service standards are being met at parks.
• Performs related work as required.

MINIMUM QUALIFICATIONS

Required Education and Experience

• Bachelor's degree from an accredited college or university in Recreation Management, Law Enforcement, Natural Resources, or a related field
• Less than 1-year related work experience in recreation management, law enforcement, customer service, natural resources management, or forestry
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.

Required Licenses or Certifications

• Michigan DOT Medical Examiners Certificate