Job Description

Responsible for managing all aspects of the companys enterprise infrastructure systems and services, with a focus on endpoints, mobile devices, virtual application & desktop solutions, e-mail & messaging, and will also contribute management oversight and guidance to include data center operations, physical/virtual servers, directory services, networking, operational security, and disaster recovery. The IT Infrastructure Manager will be responsible for providing leadership and direction to approximately 5-7 staff positions including sysadmins, engineers, and senior engineers. This position is critical to ensuring that all systems are available for use 365x24x7; and must provide tracking the system uptime to ensure they meet the SLAs.

Targeting between $145-$170K

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Provides oversight of the day-to-day activities and procedures required to manage and maintain the IT infrastructure to defined SLAs.

Ensures all systems are monitored 365x24x7 with notifications to bring quick treatment of any issues and resolution.

Leads planning, implementation, and maintains related to the strategic plan and ensuring a stable technical infrastructure supporting the companys business processes.

Manages IT operational security activities to ensure a secured environment built upon best practices.

Manages IT disaster recovery activities to ensure all critical systems are operational in the event of a disaster.

Continually researches new technologies and collaborates with other IT Managers and Directors in the strategic planning efforts.

Drives and participates in communications between IT teams and departments with users and internal customers, and between technical services teams.

Provides leadership to Technical Services Operations staff including project execution, hiring, terminations, training, professional development, and performance management.

Employees approved for flexible work arrangements are expected to be available and maintain a practice of reliable, consistent attendance at all times during the employees scheduled work shift including, but not limited to, Teams/instant message, Zoom, email and voicemail, and by phone. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.