Job Description

We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.

It’s a big challenge, but big challenges are what we do best. We’re already transforming major healthcare organizations — helping them turn data into lifesaving decisions and better patient care.

From patients to providers, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. As a global leader we’re looking for a Support Integration Architect to drive success as part of our Integration Services team. Join us and create the future.

If you have Oracle Health Cerner Millennium application or technical experience, this is an incredible opportunity to excel in an exciting, fast-paced arena!

Career Level - IC2

Responsibilities

The Support Integration Architect will manage client relationships and system health, troubleshoot complex technical integration issues with a high degree of variability, and analyze metrics for improvement strategies.

Responsibilities to include:

• Develop and plan the execution of client domain strategy.

• Track and implement standard recommendations for aligned clients to enhance domain health, safety and usability of the Oracle Health products and services.

• Troubleshoot complex technical integration issues, escalating as appropriate.

• Analyze performance metrics and identify and propose domain stability improvement strategies.

• Work with cross-functional organizations to identify and evaluate packages for code compatibility

• Contribute to internal team value and improvements.

Basic Qualifications:

• At least 4 years of total combined related work experience and completed higher education, including:

• At least 1 year of healthcare information technology (HCIT) consulting, HCIT support, and/or other client-facing or HCIT or clinical solution work experience

Preferred Qualifications:

• At least 2 years of technical or clinical support and/or implementation work experience

• At least 1+ year of Cerner Millennium experience or completion of the Oracle Cerner Integration Architect Development Program

• Experience with CCL and ad hoc investigations

• Experience with modification to and maintenance of Ops jobs, purge templates and unauthenticated data

• Experience with change management, and domain strategy

• Bachelor’s degree Computer Science, Computer Engineering, Software Engineering, Computer Information Systems, Information Technology, Information Systems or equivalent experience

Expectations:

• Provide 24/7 on-call support as needed

• Willing to travel up to 20% as needed

• Willing to work additional or irregular hours as needed and allowed by local regulations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

• Perform other responsibilities as assigned

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $28.75 to $46.01 per hour; from: $59,800 to $95,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer