Job Title: Workers Compensation AdminJob Description

Set up and enter new claims into the claim management system, ensuring claim coding is correct and files are properly documented. Perform critical claim technical tasks including plant investigations and 3-point contacts. Interview claimants, employers, medical professionals, legal counsel, and witnesses to prepare thorough investigation summaries. Prepare files for outside counsel and assist in the management of all elements of claim files to reduce or maintain medical costs, lost time duration, and litigation expenses. Participate in case management meetings and collaborate with medical, human resources, and labor to facilitate a return-to-work plan for workers' compensation and related absences. Support other claim representatives with larger or more complex claims as necessary. Process medical and related expense payments.

Responsibilities

• Set up and enter new claims into the claim management system.

• Ensure claim coding is correct and files are properly documented.

• Perform critical claim technical tasks including plant investigations and 3-point contacts.

• Interview claimants, employers, medical professionals, legal counsel, and witnesses.

• Prepare thorough investigation summaries.

• Prepare files for outside counsel.

• Assist in the management of all elements of claim files to reduce or maintain medical costs, lost time duration, and litigation expenses.

• Participate in case management meetings.

• Collaborate with medical, human resources, and labor to facilitate return-to-work plans.

• Support other claim representatives with larger or more complex claims.

• Process medical and related expense payments.

Essential Skills

• Workers compensation claims

• Customer service

• Administrative clerical skills

• Basic knowledge of workers compensation

• Office experience

• Ability to interpret and analyze complex information

• Excellent verbal, written, and interpersonal communication skills

• Ability to work collaboratively and effectively in a team environment

• Organize and prioritize workload

• Manage multiple priorities

• Ability to work a flexible work schedule

• Maintain professional client relationships

• Compensation analysis

• Administrative support

• Clerical skills

Additional Skills & Qualifications

• 1-3 years of related experience

• Workers compensation experience (not a must-have but nice to have)

• Office experience

• Administrative experience

• Customer service experience

• Quality claims handling

• Loss cost management

Work Environment

Office-based with hybrid opportunity, offering the flexibility of 1 work-from-home day per week. The company provides an opportunity for advancement and a long-term career path. The work environment is supportive of schedules and promotes a collaborative and professional atmosphere.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.