Key Account Specialist - Kentwood, Michigan

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Key Account Specialist to work with our Transportation Technologies Team in the automotive testing lab in Kentwood, MI. This is a fantastic opportunity to grow a versatile sales career and your contributions will be valued as we help to Accelerate the Future.

Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards.

What are we looking for?

This position is responsible for identifying and growing key accounts.

Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

• Achieve all sales targets, including quotes, orders, revenue, etc.

• Prospect new accounts through multi-pronged prospecting efforts, including cold/warm calls, emails, etc, as well as various networking events.

• Assist with proactive lead generation activities, including coordinating and executing virtual tours, webinars, white papers, virtual trade shows, LinkedIn campaigns, social media outreach and drip campaigns.

• Monitor lead activity and identify potential accounts that should be targeted for growth.

• Grow existing accounts via improved close rates and through new contacts and the sales of new services.

• Sell Intertek’s services through effective client research, anticipating/understanding the customer need, and providing a competitive proposal with appropriate standards and pricing.

• Develop and maintain relationships with key account contacts and provide a superior customer experience.

• Resolve customer needs, issues, and complaints.

• Update the CRM database in a timely manner, including all customer contact.

• Facilitate account transition between inside and outside sales team as needed.

• Perform other duties as required.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• High school diploma or GED required; Bachelor’s degree in Business Administration, Marketing, Communications, or other directly relevant field preferred

• 2+ years of successful direct sales and/or account management experience required; business to business sales preferred

• Valid driver’s license and reliable driving record (required)

• Must be able to learn and understand Intertek’s service offerings and effectively articulate services to customers.

• Must be able to consistently close deals to achieve order and revenue targets.

• Ability to effectively influence client decisions and negotiate competitive deals.

• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work

• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines

• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management

• Ability to communicate and interact effectively in verbal written and presentation formats

• Must possess the fundamental technical and administrative skills required to perform the job duties

• Must be customer focused and quality driven

• Ability to travel as business needs dictate.

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.