Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Job Summary:

We are seeking a highly organized and experienced Community Association Manager (CAM) to oversee the daily operations of three condominium associations: Silvermill Lodge, Arapahoe Lodge, and Jackpine/Black Bear Lodge in the River Run Village of Keystone, Colorado. The CAM will be responsible for managing a team including an Assistant Community Association Manager (ACAM) and hourly associates, coordinating maintenance and repairs, and working closely with the Board of Directors to ensure the smooth operation of the properties. This is a salaried position with a strong focus on upward mobility, requiring a self-starter with excellent leadership, communication, and problem-solving skills. The condo units are individually owned. They are primarily used for short term rentals for the owners to supplement the expense of owning and operating. Many owners use their condos regularly too.

Responsibilities:

Leadership and Team Management:

• Manage and develop a team including an ACAM and hourly associates responsible for cleaning and maintaining common areas

• Mentor and develop the ACAM to assume the CAM role in the future

• Develop and implement cleaning schedules and protocols to ensure high standards of property maintenance

• Optimize staff performance by establishing clear expectations and performance metrics

• Delegate tasks effectively and prioritize based on urgency and importance

Financial Management:

• Develop, communicate and manage annual budgets for each HOA in collaboration with the Board of Directors

• Review and understand reserve studies to inform budget decisions and ensure adequate funding for upcoming capital projects

• Analyze financial data to identify potential capital expenditures and financial risks

• Ensure accurate and timely financial reporting to the Board of Directors

• Manage HOA dues collection and financial transactions

Property Management:

• Oversee maintenance and upkeep of common areas, including hallways, lobbies, parking garages, exercise rooms, hot tubs, saunas, steam rooms, and mechanical rooms

• Coordinate repairs and maintenance with contractors and vendors, prioritizing quality and efficiency

• Stay up-to-date and keep the Board of Directors informed on maintenance and repair needs, including plumbing, electrical, and mechanical systems

• Enforce HOA rules and regulations, including the bare-walls policy

• Address resident concerns and complaints in a timely and professional manner

Board of Directors Liaison:

• Organize, attend, and participate in Board of Directors meetings

• Provide regular updates on HOA operations, financial performance, and maintenance issues

• Implement Board decisions and policies

• Ensure compliance with HOA Declarations, By-Laws, and operating rules and regulations

Administrative Duties:

• Maintain accurate records of HOA documents, correspondence, and financial transactions

• Prepare and distribute meeting agendas and minutes

• Ensure compliance with all applicable laws and regulations

Requirements:

• Bachelor's degree in a related field (e.g., business, hospitality, construction, or real estate)

• Professional license of CMCA, AMS, PCAM, or CAM

• 5+ years of experience in community association management or a related field

• Strong knowledge of Excel, budget planning, and reserve studies

• Excellent communication, organizational, and problem-solving skills

• Strong leadership and interpersonal skills

• Ability to work independently with minimal supervision while also being a team player

• Strong attention to detail and ability to prioritize tasks effectively

• Ability to work in a fast-paced environment and adapt to changing circumstances

• Proficiency in Microsoft Excel and other relevant software applications

• Knowledge of HOA governance and regulations

• Basic communication in Spanish preferred

Work Environment:

• Not a hybrid role, must be on site 5 days a week.

• On-site position with a private office and daily visits to the properties for inspections and maintenance issues

Upward Mobility and Professional Development:

• Opportunities for professional growth and advancement within a large hospitality company

• Encouraged to pursue professional certifications or designations in community association management (e.g., CAM, CMCA)

• Additional pay awarded for certifications in mechanical, electrical, or plumbing fields

• Access to training and professional development opportunities to enhance skills and knowledge

The ideal candidate will be a self-starter with a strong desire to learn and grow, capable of managing their own work and making decisions autonomously while leveraging the support and resources of the larger organization.

The expected pay range is $75,000 - $83,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504366

Reference Date: 08/20/2024

Job Code Function: