Job Description:

Job Title: Business Support Analyst- HybridLocation: Kirksville, MO *must reside in Kirksville, MODepartment: Preferred Family HealthcareEmployment Type: Full TimeShift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:Are you a passionate and skilled data analyst looking to make a positive impact through data-driven insights? Join our team at Preferred Family Healthcare as a Business Support Analyst!

As a Data Analyst, you'll leverage your expertise in analytic tools and programming languages to manage complex tasks and projects. Our ideal candidate has strong teamwork skills, attention to detail, and the ability to transform data into valuable information.

Kirksville, MO offers a variety of events and activities to choose from. Whether it’s visiting the state park, stopping by the farmers market, being engaged in the college and universities, or enjoying community events and businesses. Kirksville is a community driven hub with a high quality of life. Join us in making a difference and advancing your career!

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Analytic Tools and Programming Proficiency: Proficient with analytic tools and programming languages, capable of handling complicated tasks and situations.

• Custom Data Table Management: Create and maintain custom data tables, ensuring data integrity and accuracy.

• Teamwork and Attention to Detail: Exhibit strong teamwork skills and attention to detail, effectively completing tasks and projects with minimal support.

• Data Understanding and Utilization: Understand data and analytics and transform them into useful information to support decision-making processes.

• Data Quality Assessment: Research, assess, and explore data for quality and accuracy, ensuring reliable data sources.

• Report Preparation and Maintenance: Prepare and maintain reports from single or multiple data sources based on business needs, providing clear and actionable insights.

• Organizational Knowledge and Skill Development: Maintain deep knowledge of the organization’s data practices to provide valuable recommendations, continuously sharpen skills, and positively impact the organization’s success.

• Trend Analysis and Communication: Analyze trends in data and communicate findings to leadership or stakeholders in a meaningful and relatable way.

• Continuous Improvement: Commit to continuously improving data collection processes and be sensitive to changing needs. Organize and prioritize tasks based on current needs.

• Operational and Ethical Compliance: Function in accordance with Operational Guidelines and within professional ethics, maintaining high standards of practice.

• Staff Development Participation: Participate in and contribute to various staff development activities to enhance team capabilities.

• Management Support: Respond to management needs, such as data collection, program evaluation, development of grant applications, and maintenance of various service contracts.

• Meeting Participation: Participate in all required meetings, contributing insights and updates as needed.

• Self and Staff Evaluation: Regularly participate in self-evaluation and evaluation of assigned staff according to Operational Guidelines, fostering continuous improvement.

• Special Functions: Perform other special functions as assigned by leadership, demonstrating flexibility and a commitment to organizational success.

Education and/or Experience Qualifications:

• Bachelor’s Degree or equivalent preferred.

• 2+ years of applicable experience.

• Proficient in SQL, Excel, Tableau, Crystal, or similar business analytic programs.

Additional Qualifications:

• Ability to perform tasks independently or with minimal support and have adequate experience to problem-solve basic to more complicated issues.

• Proficient technical writing skills in relevant areas, including queries, reports, visualizations, and dashboards.

• Excellent communication and problem-solving skills with the ability to follow direction and accept supervision.

• Clear and direct communication skills about technical subjects and effective presentation skills.

• Moderate understanding of data and analytics with the ability to turn both into useful information.

• Effective communication skills with a wide range of stakeholders.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

• Ability to identify data patterns and inconsistencies.

• Ability to understand and carry out instructions furnished in written, oral, or diagram form.

• Ability to address problems involving several concrete variables in standardized situations.

• Highly independent, fast-paced position working closely with all levels of the organization to gather requirements and provide status updates.

Supervisory Requirements:None

Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees