Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to be the on-site merchandise manager for store remodels, new stores and resets.

1. Train Travel Center General Managers, Retail Sales Specialist and Store Team Members on processes and procedures as it relates to merchandising retail programs.

2. Responsible for validating merchandising plans and communicating any changes due to facility variances.

3. Receive and implement the store layout and planograms and maintain their integrity throughout store remodels, new stores, and store resets.

4. Train Travel Center General Managers and Retail Sales Specialist on inventory management system to ensure integrity of on hand inventory levels.

5. Liaison as main point of contact between construction, merchandising, retail, and food operations to ensure compliance with company standards during remodels, new store, and resets.

6. Direct vendor partners to ensure execution of merchandising programs and store inventory.

7. Upon project completion provide communication on punch list items with virtual walk throughs and written assessments for remodels, new stores, and reset stores.

8. Support store level operations in the enhancement of guest and team member experience.

9. Model behaviors that support the company’s common purpose.

10. Enforce all activities are in compliance with rules, regulations, policies, and procedures.

11. Complete other duties as assigned.

Qualifications

• High school diploma or equivalent certificate required

• Associate degree, bachelor’s degree, or equivalent work experience preferred

• Minimum one-year retail experience as a Guest Service Manager or Retail Sales Specialist required

• Intermediate Microsoft Office skills

• Experience using an electronic inventory management system within the context of store operations

• Ability to work with a diverse team

• Ability to manage time and work within deadlines