Overview

Medical Office Assistant, Employee Health

Full Time, 80 Hours per pay period, Day Shifts (Monday-Friday, No Nights or Weekends)

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report (https://health.usnews.com/best-hospitals/area/tn/parkwest-medical-center-6520530) as one of the “Top 10” hospitals in Tennessee. Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols! Living in Knoxville means experiencing all four seasons . Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting, under the supervision of the attending provider and practice office manager.

Recruiter:Jason Shubert || jshuber1@covhlth.com || 865-374-5393

Responsibilities

• Greets patient, explains forms, and escorts to exam room.

• May schedule patient appointments.

• Triages patient phone calls regarding urgency of appointments.

• Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.

• Assists provider with examinations, diagnostic procedures, and treatments to include, but not limited to: phlebotomy, injections, and other typical office procedures.

• Provides basic patient care as directed.

• Assists with checking off lab results.

• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.

• Able to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, thermometers, blood pressure cuff, and basic lab equipment.

• Ensures an adequate stock of supplies and well maintained equipment.

• Maintains a clean and sanitary work area.

• Maintains equipment in clean, operating condition.

• Orients, instructs, and trains assigned personnel as applicable.

• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

• Performs other duties as assigned.

Qualifications

Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

Three (3) years of medical office experience required.

Licensure Requirement:

Must have and maintain one of the following: LPN, LVN, CCMA, or equivalent recognized MA certification. CPR required.

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Job Title MOA II - EMPLOYEE HEALTH

ID 4162832

Facility Parkwest Medical Center

Department Name EMPLOYEE HEALTH