Sr. Retail Banking Business Analyst / Lead

Category: Business Analysis (functional and technical)

Main location: United States, Tennessee, Knoxville

Position ID: J1024-2161

Employment Type: Full Time

Position Description:

The CGI Financial Services – Consumer team is looking for a Sr. Retail Banking Business Analyst Lead who has a minimum of 5 years’ experience working in the loan origination area within a financial services company, in lending technology and business processes. This position requires functional industry knowledge and expertise in the originations ecosystem, including common business practices, practical application of core originations concepts, understanding of regulations and compliance.

The Sr. Retail Banking Business Analyst Lead will also provide guidance and support for the product direction and contribute to the prioritization of the Originations’ functionality, including working with a global delivery team leveraging Agile Best Practices. Responsibilities include designing, documenting, and implementing a product roadmap and client enhancements to an enterprise web application. The Business Analyst Lead will participate in evaluating business features to determine the best approach for meeting the acceptance criteria within the existing application. The business analyst will be involved in backlog refinement, planning of sprints, sprint reviews/demos and meeting software compliance standards.

This is a remote role but Knoxville, TN is the preferred location.

Your future duties and responsibilities:

• Originations system implementations.

• Work in a cross-functional SAFE environment, interacting daily with other team members.

• Advise architects and communicate with project stakeholders.

• Work in a cross-functional scrum team, interact daily with other team members.

• Assist with writing user stories using SMART acceptance criteria.

• Support testing activities including test preparation, ensuring test cases and scripts cover all requirements and design specifications.

• Proactively brings issues and problems to the attention of the team, generating, proposing and implementing innovative solutions to solve them.

• Log defects, testing/retesting defects, tracking progress and results and reporting status to the scrum master.

• Update product documentation for new or existing functionality.

• Up to 50% Travel

Required qualifications to be successful in this role:

• Bachelor’s Degree preferred.

• 10+ years in the financial industry.

• 10+ years of direct operational experience in consumer Originations lending (financial or technology company experience preferred).

• Strong written and verbal communication skills- - including ability to orchestrate client needs into written business features to be consumed by the development team.

• Experience solving complex business needs through creating simplistic consumable processes with a transformation view.

• Facilitation skills, including leading meetings, presentation skills, problem resolution/mediation.

• High degree of responsiveness and ability to work collaboratively with other team members.

• Ability to work with virtual teams spanning time zones across the country and in India

• Ability to translate technical content into business language for internal and external clients.

• Creative approach to designing business solutions with configuration and long-term technology impact considerations.

• Exceptional people skills and ability to navigate a matrixed work environment.

• Ability to educate and foster support for new ideas and approaches.

• Proficient in gathering requirements and working with Product Owners, Architects and Product Management.

• Facilitation skills, including leading meetings, presentation skills, problem resolution/mediation.

• High degree of responsiveness and ability to work collaboratively with other team members.

Desired qualifications/non-essential skills require

• Think outside the box

• Manage Pressure to maintain a balance with client and teams

• Focus and thrive in a dynamic environment

• Jira experience

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $85,000-$150,200.”

CGI anticipates accepting applications for this position through December 30, 2024.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation including profit participation program

• Comprehensive medical, dental, and vision benefits

• Basic life and accidental death & dismemberment insurance

• Matching contributions through 401(k) plan, and CGI share purchase plan

• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service

• 10 paid holidays per year

• At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)

• Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws

• Bereavement leave, ranging from 1 to 7 days per year based on relationship.

• Paid jury duty leave, up to time summoned

• Learning opportunities and tuition assistance

• Wellness and Well-being programs

For more detailed information about our benefits offerings visit https://www.cgi.com/us/en-us/careers/our-benefits

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Skills:

• Finance

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.