At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after 30 days of employment

• Employee stock purchase plan

• Tuition reimbursement

• Development opportunities to grow your career with a global company

JOB SUMMARY

As the Email Marketing Specialist, you will be responsible for executing our daily email communication across multiple brands, as well as developing strategies to improve customer engagement and retention. This will include managing email campaigns, SMS messaging, analyzing customer data, and implementing CRM strategies.

Annual Salary: $75,000- $90,000

Shift: (Hybrid) M-F Flexible hours - 3 days in office & 2 days working from home

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and execute email campaigns using Klaviyo

• Develop and implement retention strategies to improve customer engagement and repeat purchases. This includes referral and loyalty programs.

• Analyze customer data and implement personalized marketing strategies

• Collaborate with other team members to identify marketing opportunities for our existing customers

• Monitor and report on the effectiveness of email, SMS, and repeat purchase behavior

• Work with stakeholders to implement email and SMS best practices

• Use A/B testing to validate email / SMS creative, copy and content

• A strong understanding of customer journeys

• Responsible for understanding our customer base and leveraging customer segmentation skills to manage our customer list

• Driving retention and repeat rates

Qualifications:

• 3+ years of experience in email marketing or customer relationship management

• Proficiency with Klaviyo or a similar email marketing platform

• Strong analytical skills and experience with data analysis

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• High level of organization and attention to detail

• Bachelors degree in communications, marketing, business management, or related fields

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.

Life at O&M

When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.