Overview

QUALITY CUSTOM DISTRIBUTION IS NOW HIRING FOR OUR FACILITY IN LA PUENTE, CA!

JOIN QUALITY CUSTOM DISTRIBUTION!

Quality Custom Distribution (QCD) is a wholly owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD has been providing custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service. Our business philosophy actively supports our associates through our (4) core values:

• ) Treat others like you want to be treated

• ) Make the best product

• ) Give the customer a fair deal

• ) Maintain the highest standards

  Schedule: Saturday- Wednesday 8AM Start

  Thursday-Friday off. OT as needed.

  At GSF, we believe that investing in our associates strengthens our culture and fuels our growth. We care about your well-being, and will support you with the following:

• Paid time off subject to eligibility, including paid leave (in compliance with state and local regulations), vacation, sick, holiday, jury duty, and bereavement.

• Comprehensive benefits package to support our associates and their families, subject to elections and eligibility: Medical, Dental, Vision, 401(k), Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D), Retirement Plan.

• Associate Development via Education Reimbursement and/or Scholarships, virtual courses, or classroom development experiences.

• Flexible work schedules (subject to your location and role).

• Please note that the compensation details listed in postings reflect the base pay only.

• Additional compensation including bonuses and car allowances are subject to eligibility.

  • The expected range for this position is $46,000/yearly (For Hourly, Non-Exempt Roles)Location, confirmed job-related skills, education, experience, and relevant training will be considered in setting the actual starting salary.GSF

Responsibilities

ESSENTIAL FUNCTIONS:

• Professional communication and interaction with supervisors, drivers, and warehouse personnel

• Review and respond to e-mails pertaining receiving communication.

• Schedule delivery appointments

• Verify BOL, verify seals intact, on arrival.

• Interaction and communication with supervisors regarding timing of assignments

• Print work sheet docs for receiving - pickups, etc.

• Trailer Tracking Documentation, communications

• Backhaul communications.

• Review and Maintain Yard check documentation, bring issues to immediate attention of supervisor.

• Other tracking – Yard activities …trailers in/out times

• UPS/Fed Ex/DHL receipt, verification, distribution

• Receives and enters customer orders by phone, evaluating and modifying as required to ensure accurate and complete orders and a high level of customer service. Disseminates information regarding orders, products, promotions, ordering processes (training), etc.

• Processes a variety of documents, including load plans, bills of lading, driver trip records, order adjustments, variances, special deliveries, credits and debits, shortage reports, and product complaints to meet customer needs and to maintain complete and accurate records.

• Prints and distributes customer order forms to ensure an effective and efficient ordering process reflecting customers’ needs and product restrictions.

• Maintains customer files and records.

• Scheduling Inbound Appointments in system

• Creating Receiving Documents for warehouse

• Receiving Inbounds systematically

• Cycle Counts

• Investigating Inventory Discrepancies

• Inventory Adjustments

• Warehouse maintenance

• Location Slotting

• Familiar with WMS

• RF Gun experience

• Hold/Recall/Donation procedures

• Familiar with FEFO/FIFO rotation

• Familiar with system implementation

• Performs other related and assigned duties, as necessary.

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, thoroughness

• Customer and vendor relations

• Customer satisfaction

• Communication

• Professional attitude and demeanor

• Organization and attention to detail

• Teamwork within the department and across departments

• Project/assignment standards

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

High school diploma or equivalent

Experience:

2 years of relevant work experience in a warehouse/transportation environment

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• WMS (B)

• JDE/JDA (B)

• Microsoft Office (J)

• Relevant department concepts, procedures, and regulations (B)

• Customer service concepts and techniques (B)

• Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)

• Filing and record-keeping procedures and systems (B)

• General warehouse/transportation operations (B)

• DOT regulations, policies, and procedures (B)

• Samsara computer system (B)

• PC word processing/spreadsheet software (B)

Skill and ability to:

• Identify problems or irregularities for early resolution.

• Communicate and coordinate effectively with internal and external customers verbally and in writing.

• Read and process written information with a high degree of accuracy.

• Prepare a variety of administrative documents and reports.

• Work effectively in a general business environment, with a focus on high levels of quality and customer service.

• Act in accordance with GSF’s Values and Creed

LocationUS-CA-La Puente

Job ID 2024-20667

Category Administrative