customer service rep.

• la vergne , tennessee

• posted september 6, 2024

job details

summary

• $12 - $13 per hour

• temporary

• high school

• category business and financial operations occupations

• referenceAB_4603308

job details

Do you have Call Center experience within the Healthcare Industry? Do you enjoy helping customers? We have a great Customer Service opportunity for you with a leading company in the Pharmaceutical Industry. This is a 4 to 6 month opportunity. Initial training 100% onsite with opportunity to WFH once training is fully mastered. Shift Schedule: Monday-Friday 7am-7:00pm (8 hour shift). Temp to Hire! Skills:

• Call center experience

• Customer Service experience

• Expert Computer Skills

• Portuguese Speaking and effective communication skills

Qualifications:

• 1 plus years of Customer Service experience

• Solid technical skills including MS Office suite

• Solid critical thinking skills

• Excellent Time Management

• Ability to collaborate and open communication in team environment

• Conflict resolution skills

• Work flexibility

• Excellent attention to detail

salary: $12 - $13 per hour

shift: First

work hours: 7 AM - 7 PM

education: High School

Responsibilities

• The primary focus is to answer customer calls. They will enter orders, process return requests, track order progress, and provide information as requested and needed from the customer.

• They are also required to monitor and resolve assigned Salesforce cases in their assigned queue(s) and manage any stretch projects or assignments as given to them by their supervisor.

• As a customer facing member of the team, the High Touch Representative is to always conduct his/herself in a professional manner.

• Treats all customers with empathy and always strives to provide our customers with a first call resolution.

Skills

• Customer Service

• Call Center

Qualifications

• Years of experience: 1 year

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

RW

rosalind wells

• rosalind.wells@randstadusa.com