Job Information
GRAND GENEVA LLC Activities Representative in LAKE GENEVA, Wisconsin
JOB REQUIREMENTS: Description Position Purpose Facilitate on campus activities and provide assistance to guests as needed. Work with all other departments on campus when appropriate to ensure a quality and memorable experience for both internal and external guests. Essential Functions - Set up, facilitate and break down daily activities for Resort guests. - Assisting in the creation, development, and implementation of on and off site events. - Report of any equipment challenges, changes or needs to appropriate manager or supervisor before the end of the shift. - Assist in the marketing of daily, weekly, monthly schedule of events through approved collateral and/or daily broadcast. - Remaining flexible and adaptable when circumstances change, ie. Pool closing, function room availability, etc. - Communicate daily status, guest challenges and experience successes in a timely manner to the appropriate manager or supervisor. Documentation such as daily checklists and summaries must be turned in to the Activities Office. - Be diligent in completing all assigned tasks which may include preparation of supplies for activities and experiences, facilitation of experiences, daily checklists and summaries, hourly counts if applicable, etc. - Consult LSOPs regularly to ensure that facilitation of activities is consistent. Notify Activities Coordinator immediately of any recommended changes, challenges or omissions in the LSOPs. - Attend mandatory meetings for the Timber Ridge Activities Team. - Communicate with the Front Desk team when facilitating activities and answer questions when possible. If you are unable to answer questions, consult either the Activities Coordinator or Manager for assistance. - Ask for help if you need assistance with an experience or challenge in order to keep the activity on schedule and running smoothly. - Mascot appearances as Bruce the Moose or Crazy Coyote. - Schedule, book, confirm, check-in and host waterpark groups and birthday parties. - Perform other duties as assigned. Position Requirements - High school diploma or equivalent preferred. - High energy and positive attitude. - Strong organizational skills. - Highly creative, self-starter. - Able to stand for long periods of time and multi-task. - Excellent communication skills, both written and verbal. - Able to read, write and speak in English. - Ability to make decisions and work independently. - Able to work a varied schedule to include nights, weekends, and holidays. Reporting Relationship This position reports to the Activities Supervisor. Exemption Status Non-Exempt Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Equal Opportunity Employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/96F0C72990674734