Summary

Job Description

POSITION SUMMARY: The purpose of the Neuroscience Administrative Director position is to develop and oversee Neuroscience Services that are complimentary to the needs of our patient population. Formulates a plan for patient care that will achieve positive patient outcomes, operational, financial and quality goals. Serves as a clinical resource for staff members. Patient care includes care to patients in the following age groups: pediatric (30 days through 12 years), adolescent (13 through 18 years), adult (19 through 64 years) and geriatric (65 years and above).

HOURS: 40 hours/week M-F with rare weekend commitments

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Develops and directs complimentary programs and services for persons with neurological disorders throughout the continuum of care. Program development aligns with the Neuroscience Service Line priorities.

• Oversees patient care and ensures continuity of care based on clinical needs of patients in outpatient Neuroscience services. Serves as direct line manager for Neuroscience Services program-specific coordinators (i.e. Alzheimer’s/Memory Care, Headache) as well as serves as the Spine Program Coordinator. Evaluates existing services and identifies service enhancement needs/strategies for implementation.

• Executes performance improvement and quality programs with a focus on the continuum of care. Sets expectations and goals based on service excellence and advancing neuroscience services to the community and market(s) we serve. Interfaces with other Neuroscience care providers and facilitates consensus in the development of evidence-based patient care standards, protocols, and guidelines.

• Participates in the Neuroscience Service Line management team. Helps to develop the overall vision and strategic direction for the Neuroscience Service Line.

• Evaluates job performance and facilitates peer review. Develops an environment that encourages high levels of motivation among the clinical and support staff.

• Prepares and manages budgets as appropriate to current job accountabilities. Prepares, in collaboration with finance and planning, proformas when necessary. Monitors revenue and expenses to assure budgeted goals are met.

• Communicates and collaborates with physicians, executive leadership, and other disciplines regarding patient care. Acts as liaison between patient, family, staff and physicians.

• Communicates regularly with the Neuroscience Service Line Executive Director regarding progress of daily activities, specific patient concerns or event requiring administrative assistance.

• Motivates staff development towards empowerment, ownership, autonomy to achieve positive outcomes clinically and professionally, advocates a self-directed work team.

• Collaborates with educational personnel and staff to plan and implement orientation and ongoing educational programs.

• Communicates regularly with physicians to develop referral relationships and to ensure operational expectations are met.

• Works collaboratively with director of Outpatient Rehab Services and neuro therapists to build staff competency and expertise and to assure continuity of care.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• Master’s degree in healthcare or related field

• Three (3) years of management experience in a health care environment

• Proven leadership and expertise in the Neurosciences – Minimum of five (5) years’ experience

• Ability to simultaneously manage multiple projects/priorities successfully

• Demonstrated competencies in analytical, team building and leadership skills.

• Contemporary knowledge of process improvement techniques and tools.

• Demonstrated ability to lead change and effectively translate strategy into tangible action plans and drive results.

PREFERRED QUALIFICATIONS:

• Three (3) years management in a health care environment, preferably Rehabilitation

COGNITIVE REQUIREMENTS

ATTENTION/CONCENTRATION: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:

• The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention.

NEW LEARNING AND MEMORY: The following level of ability is essential for the jobholder to learn and retain material:

• A large portion of this position requires reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.

PROBLEM SOLVING, REASONING AND CREATIVE THINKING: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought:

• The position requires much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS

Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, thermometer, hemostat, syringe, stethoscope

Software: Microsoft Office Products, clinical information system

PHYSICAL REQUIREMENTS

Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement :

• Sit: Occasionally

• Stand: Frequently

• Walk: Frequently

• Bend: Occasionally

• Push: Occasionally

• Pull: Occasionally

• Kneel/Squat: Occasionally

• Reach: Occasionally

• Twist: Rarely

• Balance: Rarely

• Climb: Rarely

Lifting: Degree of physical exertion is:

Moderate , exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Sensory Abilities specifically required:

• Vision

• Hearing

• Touch/Feeling

PHYSICAL ENVIRONMENT

WORKING CONDITIONS: Position involves exposure to the following harmful elements:

• Bio hazardous Waste

• Blood borne Pathogens

• Radioactive Agents

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences

• Paid Time Off and Paid Holidays

• Shift, Weekend and On-Call Differentials

• Health, Dental and Vision Coverage

• Short-Term and Long-Term Disability

• Retirement Savings Account with Company Matching

• Child Care Subsidies

• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.