ESSENTIAL FUNCTIONS:

  The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.
• Confers with employers to develop and fill employment and vocational training openings.
• Refers applicants to employment or other community resources.
• Assesses and evaluates client skills, education, and training.
• Assists direct and counsels claimants and job applicants.
• Assists in policy and procedure development.
• Researchers evaluate and make recommendations regarding program deliverables.
• Interviews assess and evaluate customers to meet employment, training, and vocational needs.
• Enters and monitors data in the electronic system for job postings, candidate file searches, and program reporting.
• Assists direct and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources.
• Provides on-site visits to businesses to understand employer needs, operations, and job openings.
• Organizes and/or participates in community events designed to connect business needs and job seekers and advance DWS services to both.
• Works with Program Staff to ensure compliance with the Department of Labor case management standards.
• Refers applicants to employers and follows up on the hiring process.
• Manages participant caseload and accurately documents performance and services to participants by entering all relevant and required services and notes into the management information system and in other systems, as needed.
• Provides case management.
• Provides Career counseling and guidance.
• Administers career interest assessments.
• Maintains case files.
• Monitors the progress of participants in various programs.
• Assesses client needs provides basic career services, and may develop a long-term employment plan.
• Provides a holistic approach to services and provides referrals for additional support.
• Provides employment services to people who may have significant barriers to employment.
• Enters or monitors data for information to be used in the particular program/division.
• PREFERENCES/AGENCY REQUIREMENTS:* Preference may be given to those with Labor Market experience. Preference may be given to those with experience in Microsoft and Google Products. Preference may be given to those with Workforce Development experience. Preference may be given to those with client case management experience. Preference may be given to those with social services experience. Preference may be given to those with a Bachelor's degree in Business or Human Services. Preference will be given to those with experience working with federal programs. *Must have a valid driver's license.