ITM14 - Operations

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ITM14 - Operations

Salary

$34.78 - $50.85 Hourly

Location

Lansing, MI

Job Type

Permanent Full Time

Remote Employment

Flexible/Hybrid

Job Number

0801-24-21-133AM

Department

Technology, Management and Budget

Opening Date

04/18/2024

Closing Date

5/2/2024 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

• Description

• Benefits

• Questions

Job Description

TheDepartment of Technology, Management and Budget (https://youtu.be/H_IrVnVjcoA) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

This position functions as the first-line Information Technology Operations manager within DTMB’s Agency Services supporting DHHS for the Administration & Departmental Solutions division. This area is primarily responsible for providing operational oversight and support across several applications and platforms including, but not limited to: Salesforce, IBM Middleware, Amazon Web Services, and React Solutions on OpenShift.

The Operations manager will supervise staff who provide operational and production support and perform the Scrum master role. This position will manage and coordinate activities by scheduling work assignments and capacity, setting priorities, conducting Sprint planning and retrospectives, holding daily standups, directing the work for IT specialists/analysts and contractors, selecting/training of staff, and supporting and practicing Agile methodology.

ITM 14 -Position Description (https://MCSC.state.mi.us/AgencyPDFs/0801-24-21-133 - PD.pdf)

ITM 14:

This position may be eligible for a sign-on bonus up to $3,500. Up to $1,750 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE OF:

• Principles and techniques of management, communication, organization, and planning.

• Systems analysis techniques, problem/need identification and assessment, objective/goals definition, and system testing, implementation, and performance review.

• State/Federal legal requirements, privacy and security laws, and agency programs and policy objectives.

SKILLS

• Awareness of technological advances and willingness and ability to pursue and support that technology on behalf of the agency.

ABILITY TO:

Maintain control of the environment in high-pressure situations.

DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Required Education and Experience

Education

Possession of a bachelor's degree with not less than 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience

Three years of professional experience equivalent to an Information Technology Infrastructure, Programmer/Analyst or IT Project Coordinator P11 or one year equivalent to an Information Technology Infrastructure, Programmer/Analyst or IT Project Coordinator 12.

Alternate Education and Experience

Three years of experience as a computer programming supervisor or Information Technology

Supervisor may be substituted for the education and experience.

Additional Requirements and Information

To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.

• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.

• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.

• Attach a cover letter.

• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here: Instructions (Download PDF reader)

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The Office of Career Services offers current State Employees and interested applicants access to the job application process and a variety of career planning resources.

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States.

View the job specification at:http://www.michigan.gov/documents/InformationTechnologyManager_12732_7.pdf

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

INFOTMGR - Do you possess one of the following? A bachelor's degree or higher with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics and at least three years of post-degree professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, Project or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, project management, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician; and three years of professional experience equivalent to an Information Technology Infrastructure, Project, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, Project, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR At least an educational level typically acquired through the completion of high school and at least four years of experience as an application programmer, computer operator, or information technology technician and three years of professional experience equivalent to an Information Technology Infrastructure, Project, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, Project, or Programmer/Analyst 12.

• Yes

• No

  02

  How many years of experience do you have in a formal leadership role managing technical teams, evaluating employee performance, addressing staff development and training needs, and recruiting?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  03

  If you indicated that you have experience in a formal leadership role managing technical teams, evaluating employee performance, addressing staff development and training needs, and recruiting, please describe that experience. If you selected None above, please enter NA.

  04

  How many years of experience do you have coordinating or managing geographically dispersed groups?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  05

  If you indicated that you have experience coordinating or managing geographically dispersed groups, please describe that experience. If you selected None above, please enter NA.

  06

  How many years of experience do you have providing customer support?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  07

  If you indicated that you have experience providing customer support, please describe that experience. If you selected None above, please enter NA.

  08

  How many years of experience do you have with the Agile software development approach?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  09

  If you indicated that you have experience with the Agile software development approach, please describe that experience. If you selected None above, please enter NA.

  10

  How many years of experience do you have acting in a role of a Scrum master?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  11

  If you indicated that you have experience acting in a role of a Scrum master, please describe that experience. If you selected None above, please enter NA.

  12

  Did you attach a cover letter, resume, and transcripts? Please note that all experience described in the questions above must be documented within your application materials.

• Yes

• No

  Required Question

Agency

State of Michigan

Department

Technology, Management and Budget

Address

DTMB-HR@michigan.gov

Elliott-Larsen Bldg., 2nd fl., 320 S. Walnut Street

Lansing, Michigan, 48909

Phone

Attn: HR Office

Website

www.michigan.gov/dtmb

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