ITPA 12 - Senior Agency Support Programmer Analyst

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ITPA 12 - Senior Agency Support Programmer Analyst

Salary

$32.48 - $46.69 Hourly

Location

Lansing, MI

Job Type

Permanent Full Time

Remote Employment

Flexible/Hybrid

Job Number

0801-25-21-29MFM

Department

Technology, Management and Budget

Opening Date

12/20/2024

Closing Date

1/3/2025 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

• Description

• Benefits

• Questions

Job Description

The Department of Technology, Management and Budget (DTMB) supports the business operations of State agencies through a variety of services including information technology project delivery, maintenance, and support. This position is with the Agency Services area of DTMB supporting Departments of Attorney General (AG), Department of Transportation (MDOT), Department of Labor and Economic Opportunity (LEO), and Governor Office.

This senior level position is responsible for designing, developing, managing and administering agency Customer Relationship Management systems, including Microsoft Dynamics and Salesforce platforms. Activities include the verification of the architectural integrity of the application environment, recommends solutions based on the results of technical impact analysis on all proposed infrastructure changes to ensure feasibility and cost effectiveness, and develops and manages configuration management standards, processes, and policies. This individual will provide technical support to other team members and evaluate new agency applications and tools.

View the position description here: ITPA 12 (https://MCSC.state.mi.us/AgencyPDFs/ITPRANAN72N.pdf)

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. We would love someone who is motivated and has great technical solution skills. You need to be organized, have good architect skills, and know the importance of designing and implementation at an enterprise level. We need someone who is reliable and honest and who keeps their word and commitments to their colleagues and customers. The desirable candidate is someone who comes to work and holds themselves accountable, embraces diversity and can communicate effectively with a wide range of professionals.

If you are a self-motivated person with a proven track record, who wants a challenge and to work in a high paced environment, we are really interested in hearing from you.

The state of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation and sick time policies and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the state of Michigan employee family if you are interested. Please consider sending in your application today.

Signing Bonus:

This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Additional Requirements and Information

Please attach your cover letter, resume, and OFFICIAL transcript to your application. Failure to do so will result in your application not being considered. An official transcript must bear the college/university certification (e.g., seal, logo, watermark, and /or letterhead), Registrar's signature, and date. A transcript with these requirements, with the stamp "Issued to Student" is accepted as an official transcript. Unofficial transcripts will NOT be accepted. An unofficial transcript is: (1) an internet copy printed from the college/university student web account; (2) a transcript stamped with "Student Copy," and (3) a transcript that is labeled as 'Unofficial." The official transcript must be scanned and attached to the electronic NEOGOV Civil Service application with one of the following file extensions: pdf, doc, docx, txt, or rft. Degree certificates are not accepted. When attaching transcripts, please name the college/university for each transcript attached.

Position Location:

This position is located in Lansing, MI. This position may work a hybrid (remote/office) schedule with 2 days required in the office per week. Selected candidates who have been approved to work a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Required Education and Experience

Education

Information Technology Programmer/Analyst 12

Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience

Information Technology Programmer/Analyst 12

Two years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11.

Alternate Education and Experience

Information Technology Programmer/Analyst 12

Possession of an associate's degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.

OR

Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.

Additional Requirements and Information

Certain positions may require certification in specific information technology programs.

View the job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologyProgrammerAnalyst.pdf

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

ITPRANA12 - Do you possess one of the following: At least a bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics. (If so, please attach a copy of your transcripts.) OR Possession of an associates degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant. (If so, please attach a copy of your transcripts.) OR The educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant.

• Yes

• No

  02

  ITPRANA12 - Do you possess at least two years of post-degree professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11?

• Yes

• No

  03

  Select your level of experience with the creation of functional and technical documentation, including specifications for customizations, data migration, and system integrations

• Education Setting Only

• None

• Less than 1 year

• 1-2 years

• 2-3 years

• 3-5 years

• 5+ years

  04

  If you selected you do have this type of experience, please document your experience for accurate screening.

  05

  Select your level of experience in administering and managing Customer Relationship Management services such as Salesforce and Microsoft Dynamics.

• Educational Setting Only

• None

• Less than 1 year

• 1-2 years

• 2-3 years

• 3-5 years

• 5+ years

  06

  If you selected you have experience in administering and managing Customer Relationship Management (CRM) services such as Salesforce and Microsoft Dynamics, please explain your experience.

  07

  Select your level of experience building and configuring CRM forms, views, dashboards and workflows.

• Educational Setting Only

• None

• Less than 1 year

• 1-2 years

• 2-3 years

• 3-5 years

• 5+ years

  08

  If you selected that you do have experience building and configuring CRM forms, views, dashboards and workflows, you must document it here for accurate screening.

  09

  Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)

• Yes

• No

  10

  Did you attach a copy of your official college/university transcript(s) to your application? (Failure to do so may result in your application being screened out.)

• Yes

• No

  Required Question

Agency

State of Michigan

Department

Technology, Management and Budget

Address

DTMB-HR@michigan.gov

Elliott-Larsen Bldg., 2nd fl., 320 S. Walnut Street

Lansing, Michigan, 48909

Phone

Attn: HR Office

Website

www.michigan.gov/dtmb

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