Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Operational Support Coordinator

We are seeking a dedicated Operational Support Coordinator to manage recurring services at various stages of property lifecycles and tenant occupancy for our portfolio. This role involves daily interaction with vendors and various internal departments such as Maintenance, HOA, Accounts Payable, and the Utility team. The successful candidate will also help in negotiating pricing and ensuring quality service from our vendors.

Responsibilities:

• Manage necessary services for each assigned property, including secondary services like lawn care, pool maintenance and repair, back flow testing and repair, and snow removal.

• Oversee winterization data and update statuses as appropriate once service has been ordered from vendors.

• Generate bulk purchase orders and submit them along with property lists to vendors to order service.

• Handle vendor invoices: ensure line items are received and total invoice amounts match, resolve vendor invoice issues with Accounts Payable, and verify work has been performed.

• Maintain communication with other departments and vendors to assist with questions and requests, identify and resolve points of process failure, and review daily reports to measure existing process effectiveness and provide system change recommendations.

• Review all winterization/de-winterization documentation, provide reports identifying exposure to possible damage in cold weather markets, monitor weather conditions, and submit weather delay notifications.

  Requirements:

• High School diploma or GED required.

• Minimum of two (2) years of experience working in real estate, legal, procurement, purchasing, vendor management, property management, construction or related environment required.

• Minimum of two (2) years of administrative or clerical experience managing multiple deadlines required.

• Prior experience in vendor management is preferred.

• Proficiency in Microsoft Office (Word, Excel, and Outlook) required.

• Familiarity with Yardi Voyager and/or CRM Dynamics is preferred.

• Excellent verbal and written communication, planning, and organizing skills.

• Strong expectation setting, priority setting, and problem-solving skills.

  Build your career with us:

  At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers. #LI-MA1 #LI-Hybrid

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