Job Information
Holiday Inn Express Hotel Guest Service Agent in Latham, New York
Are you happy, outgoing and wear a permanent smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you! The Holiday Inn Express & Suites in Latham, is looking for someone with an outgoing personality and excellent customer service skills to be the face of our front desk. You will ensure all guests receive excellent service from check-in to check-out.Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.Here are a few of the key traits that will make for a successful Agent:Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.You will know how to handle cash responsibly and reliably.Previous work experience as a Hotel Front Desk Agent, Receptionist, or similar role requiredExperience with Opera a plus!
Minimum Salary: 17.00 Maximum Salary: 20.00 Salary Unit: Hourly