About Our Company: Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Audio/Visual Support Specialist Location: Washington Suburban Sanitary Commission (WSSC), Water Division Address: Laurel, Maryland Role Overview: Delmock Technologies, Inc. is seeking a skilled Audio/Visual Support Specialist to join our client's team at the Washington Suburban Sanitary Commission (WSSC). This role involves supporting the installation, maintenance, and Inventory of audio-visual equipment and video control systems, ensuring that all systems function optimally for the client’s operational needs. Key Responsibilities: Manage and support video control and distribution systems to ensure seamless operation. Perform installation, configuration, maintenance, and troubleshooting of audio-video equipment, including video conferencing and projection systems. Oversee daily inventory management, including receiving shipments, scanning assets into the Asset Management Tool, and organizing assets in designated locations. Perform preventative maintenance, recycling, and move/retrieve assets marked for disposal. Remove and label storage devices from assets designated for disposal, ensuring proper degaussing as needed. Ensure client users have access to fully operational equipment and provide support as necessary. Collaborate with on-site teammates and other stakeholders to meet the needs of the assignment. Participate in imaging end points and PC replacement activities to support system upgrades and replacements. Minimum Requirements: High School Diploma or equivalent. At least 3 years of relevant IT and AV support experience. knowledge of audio-video equipment, particularly video conferencing systems and projection technologies, including platforms such as Zoom, Microsoft Teams, and Cisco WebEx. Experience working with ServiceNow for Asset Management. Preferred Skills: Associate’s degree or higher. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.