Position Information

Functional TitleTraining Manager

Recruitment Category TypeStandard

Functional CategoryOperations

GradeGS.14

FLSA StatusExempt

Requisition Number25-0064

Number of Vacancies2

Job LevelSection Manager

Job CodeN/A

Job Description Summary

Organization NameUtility Services Learning & Development

Reports toDivision Manager, Learning and Development

Full or Part TimeFull Time

If Part Time how many hours per week

Regular or TemporaryRegular

Position End Date (if temporary)

Work Schedule

M-F 7:30 am – 4:00 pm

Position LocationLaurel

Position Summary Information

General Summary

The Training Section Manager supervises the Utility Services and/or Production Training Section located in the Learning and Development Division of the Utility Services Department. The incumbent is responsible for evaluating, coordinating, and setting the direction for the assigned department’s training program. They ensure training is properly coordinated with the skill-based pay program and any other department programs they are designated to support. This is a working supervisor position in which the incumbent may develop and deliver training classes as well as lead and manage the overall training program.

Essential Functions

• Supervises employees including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination

• Leads and manages their assigned department’s training program

• Serves as the Project Manager for the assigned department’s skill-based programs

• Evaluates and ensures the training program is effectively coordinated with the skill-based pay program and other programs as needed

• Conducts training needs analyses and interprets and implements findings to establish programs and services to increase employee knowledge and skills

• Responsible for the maintenance of the assigned department’s training records

• Oversees the knowledge and skills assessment program of the skill-based pay program; ensures established procedures are followed

• Develops and delivers training courses

Other Functions

• Ensures uniformity of approach and cataloging of training courses and materials in the training library

• May participate as a Subject Matter Expert on Skills Assessment Panels for the skill-based pay program, if applicable

• Attends assigned department meetings to report on the training program and receive feedback from the department

• Conducts on-site inspections to evaluate methods and procedures used by assigned department’s employees in operating and maintaining systems, plants, and facilities; develops training to assist in this mission

• Performs related duties as assigned

Work Environment And Physical Demands

Office and industrial plant environments

Required Knowledge, Skills, And Abilities

• Thorough knowledge of operations as it relates to water and wastewater

• Thorough knowledge of safety rules and regulations

• Excellent organizational, analytical, managerial, and communication skills

• Excellent computer skills in Microsoft Word, PowerPoint, Excel, and Outlook

• Ability to utilize analytical and managerial skills in evaluating the effectiveness of the assigned department’s training program and make modifications as necessary

• Ability to deal effectively with personnel at all levels and to establish and maintain good working relationships

• Ability to plan, formulate, assign, and supervise classroom activities and hands-on field exercises

• Ability to effectively present ideas and recommendations in oral and written form (including electrical and/or mechanical plans, diagrams, and specifications)

Minimum Education, Experience Requirements

• Bachelor’s degree in Business Management, Education, Public Administration, Environmental Science, or related discipline

• 6 years of progressively responsible experience in the design and delivery of training, operations, or operational support

• 2 years’ experience training or facilitating training programs

OR

• High School diploma or equivalent

• 10 years of progressively responsible experience in the design and delivery of training, operations, or operational support

• 2 years’ experience training or facilitating training programs

Additional Requirements

• Possession of a valid driver’s license, with no more than 4 points, and the ability to obtain and maintain a WSSC Water driver’s permit within 90 days of hire or transfer

• Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter

Preferences

• Supervisory/management experience

• Experience developing industrial training programs

• Water and wastewater utility experience

• Coaching Certificate from the Association for Talent Development, or similar

Salary$99,260 - 168,741

Posting Detail Information

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date10/28/2024

Open Until FilledNo

Special Instructions to Applicants

Additional Information

All applicants selected will be subject to drug screening and a background check/verification.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a valid driver's license with no more than 4 points and with no restrictions (except eyeglasses/contact lenses)?

• Yes

• No

• Will you, now or in the future, require sponsorship for employment visa status?

• Yes

• No

• Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application