Manager Title: VP of Aftermarket

FLSA Status: Salary, Exempt

FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture – and we are growing! We design, build, test, sell and service our equipment consisting of products such as our well-known “Bull Hog” mulchers, the Stump Ex, our high-quality FTX tractors of varying horsepower, as well as many other attachments. We offer competitive wages, full health care benefits and a continuous learning culture for those who want to grow with the company.

Job Summary:

The Parts Manager is responsible for the fulfillment process of parts orders, ensuring a timely delivery and positive customer experience. Key performance objectives in order of priority are:

• Contributing to Fecon’s prosperity by executing the department’s business plan that results in increased sales and profitability.

• Develop a strong, effective team to increase the department’s capacity which boosts profit margins and the ability to deliver strong customer support.

• Maintain sufficient inventory to satisfy customer demand while increasing profitability through the proper inventory turns.

Supervisory Responsibilities:

• Hires and trains front-line employees.

• Organizes, directs, and oversees the schedules and work of front-line employees.

• Provides constructive and timely performance evaluations.

• Handles discipline and termination of employees in accordance with company policy.

Job Duties/Responsibilities:

• Maintains inventory; generates what needs to be purchased or manufactured, completes month-to-date review.

• Reviews safety stocks and reorder triggers

• Performs and guides staff on inventory cycle counts to help ensure accuracy.

• Weekly/Monthly review of open customer orders, purchase orders and negative report.

• Maintain inventory location accuracy.

• Purchases parts for stock based on inventory; runs report by vendor, places calls, emails, or faxes for parts orders.

• Runs productions jobs and ensures completion to meet departmental needs.

• Maintains proper inventory levels and transfers requests for all items that are transferred between warehouses and purchased outside of parts.

• Maintains back orders and reports; completes reports through ERP system, enters notes regarding back orders, estimated arrival & shipping dates. Attends weekly production meeting and share report.

• Works closely with the Vice President of Aftermarket Sales to assist and educate dealers with parts sales and inventory.

• Dealer Quarterly Review and Report generation.

• Monthly Dealer Dashboard

• Stock Order Program & Annual Return Program

• Assists with any Product Support/Warranty Bulletins and helps maintain parts availability for those needs.

• Assists and guides staff on supporting the Service department with any parts related needs.

• Assesses and updates monthly all main wear item sales projections and distribute accordingly:

• Tooling

• Bearing Assemblies and associated components.

• Manages annual inventory for the Parts Department, facilitating cross-departmental cooperation and completion, including resolution of any inventory discrepancies.

• Assists staff with answering questions and resolving parts order questions and concerns.

• Guides and educates department staff on new products being released/supported.

• Facilitates Training

• Assists with part number set up/review on service items for those products.

• Creates Service Kits based on Product/Machine and maintenance requirements.

• Works with Technical Illustrator on any part number structure/set up or needs for the Parts manual completion.

• Creates and maintains Recommended Spare parts lists based upon build.

• Assists in the design needs of the on-line parts ordering system; provides input regarding dealer needs and system functionality.

• Assists in the identification of new product expansion and promotional ideas.

• Develops training program for on-line parts system. Assists with dealer part training and manuals.

• Creates and determines quarterly specials and marketing methods to increase parts sales.

• Develops reports in ERP (Syteline/Infor) to meet the needs of the department.

• Completes internal reporting and studies relating to parts orders.

• Works with Vendors and IT to update costing and pricing anytime there are Vendor Pricing updates (Syteline/Infor)

• Reviews and creates annual price list and handles distribution to dealers, as well as updates within the ERP (Syteline/Infor) and online.

• Handles any ECN changes that affect parts supplies/demand and ensure proper documentation within manuals.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Strong Critical thinking

• Strong communication skills both orally and writing.

• Strong business acumen.

• Advanced level of Excel, Word, and Power Point

• Ability to work within ERP systems.

Education and Experience:

• Minimum high school diploma or equivalent. Bachelor degree preferred.

• 5 years of managerial experience related to parts distribution and inventory controls.

Physical Requirements:

• Prolonged periods of standing and walking through the factory.

• Prolonged periods of sitting at a desk working on computers.

• Must be able to lift 25 pounds at times.

• Visual acuity to inspect products and machinery.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be added at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled