SUMMARY: AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. RESPONSIBILITIES: + Grows loyalty and trust with customers + Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints + Oversees the customer service, sales and general workings of the stores within their territory. + Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company + Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment + Develops market analysis and action plans for commercial accounts + Develops, maintains, and revises key customer plans + Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. + Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised + Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers + Ensures all company policies, and loss prevention procedures are followed + Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) + Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status + Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. + Follows proper accident procedures + Provides feedback regarding AutoZoner performance + Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment + Ensure all stocking programs are stocked each week per policy + Ability to work all the hours (of operation) that we are open for business + Performs other related duties as required REQUIREMENTS: + Minimum three years of related experience in outside sales (automotive industry a plus) . + Direct or indirect experience managing and leading people. + Relentless pursuit of new profitable business and penetration of current accounts + Ability to create and execute customer development plans. + Ability to analyze sales reports and take appropriate action. + Understanding of P&L statement and gross profit. + Strong communication, negotiation, organization and leadership skills . Integrity, honesty, passion, drive and the desire for success. + Excellent customer service skills + Minimum 50% travel w/ some overnight.