Job Information
HomeGoods Store Engagement Coordinator in Lewes, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1326758
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 0520 \|\| 34170 Citizens Drive \|\| Lewes \|\| DE \|\| 19971
Opportunity: Contribute To The Growth Of Your Career.
Leads the frontline to promote a ?Highly-Satisfied? customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed
- Promotes a ?Highly Satisfied? customer experience
- Drives customer loyalty through programs and initiatives
- Addresses customer concerns and issues promptly
- Updates Associates on current customer experience feedback, goals, and company initiatives
- Trains and mentors all Associates on Policies and Procedures
- Provides recognition and constructive feedback on cashier performance
- Maintains and monitors cash controls including change fund
- Adheres to all labor laws and meal and break period policies
- Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
- Audits and approves paperwork
- Maintains cleanliness, recovery, and organizational standards throughout the frontline
- Monitors all frontline equipment, communicating issues to management
- Executes and adheres to Company directives
- Maintains and upholds merchandising standards within the queue-line
- Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
- Ensures proper and timely handling of damages and Mark out of Stock
- Promotes a safe environment, reporting any type of safety hazard in the store
- Other duties as assigned