Patient Service Navigator-Hospice

Lewiston

Title: Patient Service Navigator-Hospice Lewiston Maine

What You’ll Do:

• Assists in the development, establishment, and evaluation of team documentation systems in conjunction with Supervisor to assure accuracy, timeliness and efficiency.

• Maintains up to date knowledge base on all insurance forms, chart forms, insurance paperwork requirements, and shares information with team routinely.

• Establishes priorities for team paperwork to be done on a daily/weekly/monthly basis.

• Ensures review of all paperwork for completeness of forms on a regular basis.

• Develops and maintains accurate systems to ensure timely coordination of all multi-discipline documentation.

• Manages scheduling of clinical staff visits.

• Ensures appropriate assignment of referrals in consultation with supervisors.

• Assures service satisfaction though appropriate communication with staff and client.

• Data entry into Electronic Health Record (EHR) of some OASIS & staff timesheets

• Maintain Clinical Scheduling program.

• Assign patients to HHA/Collate medical teaching sheets with POC

• Implement and maintain Master schedule.

• Maintain daily/Holiday & weekend schedules.

• Complete to do lists as assigned

• What You’ll Bring:

• High School diploma required.

• Electronic Medical Records experience a plus!

• Strong, demonstrated computer skills with comprehensive knowledge of Microsoft Word, Excel, Outlook and Power Point.

• Excellent customer services and public relation skills

• Ability to be a team player at all levels.

• Organizational skills

About Our Company:

At Andwell, you don’t just work here, you belong.

Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.

Our values drive a work culture of integrity, respect, excellence, and compassion. At Andwell, you will be supported in your work, celebrated for your achievements, and encouraged to grow.