University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitleGatton Student Center Service Representative-Student Fall 2024Requisition NumberDU11977Department Name3DH40:Aux Services - Student CenterWork LocationLexington, KYSalary Range$12.50Type of PositionStudentPosition Time Status Part-TimeRequired EducationMust be a full-time undergraduate or graduate UK student.

Must be in good academic standing with the university.

Required Related ExperienceNone

Required License/Registration/CertificationNone

• Physical RequirementsLifting, pushing, or pulling objects up to 50lbs
• Long periods of sitting at the information desk
• Working in all weather conditions

ShiftFlexible Scheduling between 7 am 12am throughout Monday-Sunday. Building hours are subject to change with academic holidays and breaks.

Job SummaryA student Service Representative of the Gatton Student Center is the first point of contact for patrons visiting the GSC. Staff working in this role are responsible for the operations of the Information Desk.

RESPONSIBILITIES:

• Responsible for the functioning of the Information Desk while on duty.
• Responds appropriately when patron's walk-up to the desk and/or call the GSC.
• Disseminates accurate information to patrons within the building.
• Responsible for the general cleanliness and organization of both Information Desk and surrounding area.
• Strives for excellence, demonstrated through active involvement with visitors and fostering a positive workplace atmosphere. Must be comfortable with engaging with individuals from diverse - while maintaining a friendly and adaptable approach.

Qualified applicants that are eligible for Federal Work Study (FWS) are welcome to apply as well.

• Skills / Knowledge / AbilitiesExcellent Communication Skills
• Adapts to feedback and focused on continuous improvement.
• Customer Service Skills
• Dependability/Reliability
• Positive and Helpful Attitude
• Conflict Management
• Critical Thinking Skills

Does this position have supervisory responsibilities? NoPreferred Education/ExperienceInterest in learning and developing customer service and communication skills.

Deadline to Apply09/13/2024University Community of InclusionThe University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. Please list the hours, days, and shifts you are available to work.
2. (Open Ended Question)
3. About how many hours per week are you interested in working?
4. (Open Ended Question)

Applicant Documents

Required DocumentsOptional Documents

1. Resume
2. Cover Letter