For decades, Itron has been delivering critical energy and water infrastructure services to customer around the globe - and we're just getting started. Join us and help design the future of resource management. The Contract - Senior Services Growth Manager is responsible for driving the development of new business opportunities for the DEM Services team, in close partnership with Itron's sales and product management organizations. Reporting to the Director, Services & Delivery (DEM), this role will: Develop and maintain the comprehensive state of market opportunities for Itron in the DEM, DERMS, and adjacent solution spaces, combining a global awareness with detailed context; Distill this awareness into a dashboard or other view suitable to frame leadership discussions, and use this view to ensure consistency of expectations and priorities among Services, Finance, CME, and other teams, as appropriate; Coordinate and oversee the DEM Services team's contributions to Itron's pre-sales processes, including prospect qualification, customer conversations, and RFP response content curation; and Focus on maturing the DEM Services team's capabilities in this realm, including developing reusable content for RFP responses, marketing collateral, marketable operational metrics, etc. Duties and Responsibilities: Track and report on relevant identified opportunities across sales orgs, including rationalizing or supplementing opportunities in Itron's sales CRM to get to a realistic view. Engage responsively and/or proactively with sales teams and program/project managers to support conversations with prospects about Itron services and drive to close, including directly with prospects as well as second-line support for BGMs, CME, etc. Including developing reusable collateral, templates, other materials as appropriate. Participate in all "go/no-go" meetings for RFP responses which include a services component. Actively support "short list" presentations including strategy development and key messaging. Work with Itron's strategic partners to incorporate their offerings into RFP responses when appropriate, in order to enhance Itron offerings. Own services responses to DEM RFx and/or services content in other bids, including: For smaller efforts, curating and writing RFx response materials; And for larger efforts, coordinating that work among other Services resources that are engaged Coordinate with Services Pricing team to inform their work and ensure pricing and content are 100% in sync. In partnership with Program Managers, provide key inputs on staffing requirements and other key assumptions for Services solutions. Take overall accountability for the quality of RFx services content - ensuring it is coherent, responsive to RFx requirements/specifications, strategically aligned with the pursuit approach, and in all respects optimized to win the business In the context of new opportunities, ensure Outcomes margin hurdle rates are achieved, and seek executive approval for any deviations from target margins. When RFP activity surges, this person acts as a kind of "solution architect" for Services - engaging closely with the RFP capture teams and keeping state across all the opportunities to ensure our services content is high-quality, fit for the customer's needs and requirements, and consistent with Itron's win strategy/approach. In the RFP "off season," they are working closely with CME teams to stay on top of current and upcoming opportunities, driving those conversations forward and ensuring a "content-rich" consistent sync between CME, the operational teams, product, and leadership. Required Skills and Experience: A minimum of 7 years of experience implementing and managing direct large-scale, multi-phase projects/programs across all aspects of the cross-functional team. Demonstrated leadership, organizatio