To ensure a thorough qualifications review, interested applicants should submit their application through Workday no later than 5 p.m. (CDT) on XX/XX/XXXX. POSITION OVERVIEW Lead employees of multiple locations in all service center functions. Ensure customer satisfaction by timely, proper handling of shipments and apply all applicable administrative support responsibilities. ESSENTIAL JOB DUTIES/RESPONSIBILITIES 1. Lead, educate and develop employees 2. Monitor education of all new employees 3. Plan the daily manpower needs to ensure customers' freight is delivered and picked-up timely 4. Communicate with dispatch at various terminals to coordinate the movement of trailers and freight 5. Responsible for the clean and safe working condition of the facilities and equipment 6. Implement company policy in all matters including hires, disciplinary issues and terminations 7. Monitor and analyze all opportunities to cut costs and improve efficiencies 8. Provide clear and frequent communication to all employees on service center productivity and company policies and procedures 9. Communicate with Account Manager(s) to ensure customers' and company's needs are met 10. Identify freight moving at incorrect weight and classification 11. Ensure all OS&D is identified and processed properly 12. Assist customers with rate quotes, claim information and setting appointments 13. Review data on claims and investigate 14. Organize safety teams and facilitate meetings 15. Monitor actual performance data and gather information for reporting 16. Comply with all applicable laws/regulations, as well as company policies/procedures 17. Perform other duties as required DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS * Must possess high school diploma or equivalent * Must have one year's experience in the transportation industry in an operations leadership role or related position * Must be able to travel as needed * Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred * Proven leadership and interpersonal skills * Must be multi-tasked oriented and possess good organizational skills * Proficient in Microsoft Office (Word, Excel, PowerPoint), Internet * Strong communication skills (written, verbal and visual) * Able to work in a remote location, taking self-initiative without requiring immediate local supervision Additional InformationSalary Range Estimate: Annual Salary: $84,590.00 - $135,344.00 This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. Employee Benefits: Medical, Dental & Vision Plans, Employee Assistance Program, Personal/Sick Paid time, Educational Assistance Program, 401(k) Retirement Savings Plan, FedEx Shipping Discount, Vacation (Full Time, Non-Temporary Only), Adoption Assistance Benefit, Lifecare & Lifemart Discount Center. *Vacation (6.6713.34 hours per month based on time in position) & Paid Holidays (8 per year) FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such