Our Mission: 

Allen County Job and Family Services, with support of regional employers, economic development, and community partners, is committed to building a stronger community by promoting self-sufficiency.?We are dedicated to assisting Allen County families and individuals achieve their highest level of stability and independence through career development and supportive services.?  

Hours: 8:00 A.M.- 4:30 P.M., Monday-Friday

Salary and Benefits:

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• Starting pay is $22.25 per hour
• $22.75 per hour with completed Associate Degree
• $23.25 per hour with completed Bachelor's Degree
• Up to $0.75 per hour increase after passing probation
• 12 paid holidays
• Vacation time
• State retirement system
• Medical, dental, vision, and life insurance
• Public Service Loan Forgiveness Eligible Employer
• Work 7.5 hours per day plus paid lunch 

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DESCRIPTION OF DUTIES 

• Determines eligibility for clients applying for Non-Emergency Transportation, Publicly Funded Child Care, Title XX, PRC (Prevention, Retention and Contingency), and other Social Service programs; including information gathering, documentation of income and resources.   
• Completes necessary paperwork and data entry on client caseload for effective case management. 
• Maintains ongoing case load of active clients in each program. 
• Completes required reports for each program.  
• Assists clients with financial literacy and completes budget of household expenses. 
• Contacts third party (e.g. landlord, car dealer, utility company, etc.) and local partner agencies to confirm plan of assistance.
• Identifies and arranges most cost-effective transportation services and arranges for services for clients as needed. 
• Maintains accurate records. 
• Completes needed correspondence and documentation. 
• Assists with Information and Referral (I & R) through initial interview or telephone conversations.
• Assesses client's needs and makes appropriate referrals to other social service agencies in the community.   
• Attends meeting and training sessions at the State and local levels to learn new methods, regulations, and policies. 
• May do public speaking to external partners regarding childcare and/or other social services.  
• In conjunction with the OhioMeansJobs Center, administer the Re-employment Services and Eligibility Assessment (RESEA) program. Conduct eligibility assessment to determine barriers to reemployment and create individualized plan to provide work search activities and services to assist with re-entering the workforce.  
• Other duties as assigned, (e.g. filing, correspondence, attends trainings and meetings, does public speaking to inform public of services, assists other employees, assists in training interns, etc.)

• Regular, predictable attendance is an essential function of the position.                               

   

MINIMUM QUALIFICATIONS 

Candidate must be proficient in Microsoft Word, Excel, Access and Outlook.  

Candidate must have undergraduate major core coursework in behavioral science, social science, business, or education, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.