Job Summary

The Project Manager will oversee our Service Delivery projects from start to completion according to the contractual Statement of Work. This individual will be responsible for establishing project timelines, identifying the necessary core team members, establishing a communication cadence for status updates, and managing risks. The Project Manager will be accountable to ensure that we complete projects on time and on budget to ensure an outstanding Customer experience. This individual will also be responsible for change management, risk identification and mitigation strategies by providing solutions.

The Project Manager will report to the Services PMO Manager.This position is remote withaHomeOffice setup asdeterminedby SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but are not limited to:

• Hands on management of complex customer projectsand all related activities to ensure project financials and milestones are met

• Development and execution of a detailed project plan that includes all phases of project delivery (including billing against milestones)

• Manage project scope, including the creation and execution of change requests as needed

• Assemble and lead the project team which often includes internal/external resources, partners, etc.

• Effectively and frequently communicate project status, risks, etc. to appropriate individuals throughout the organization including executive leadership

• Actively contribute to process improvement activities and mentor to others

• Assist the pre sales effort to evaluate requirements and provide guidance in support of Statement of Work preparation

Qualifications

• Minimum 1+ years direct customer-facing project management/coordination experience

• Bachelor's Degree or relevant work experience required

• Sound understanding of project management principles

• Basic understanding of requirements definition, work breakdown structures, scheduling, planning, business process analysis, project change control

• Familiarity with:

• Project process models, including SCRUM and Agile

• Vendor and contract management practices

• Software development practices

• Infrastructure/IT operations practice

• Proficiency in MS office tools – Outlook, Word, Excel, PowerPoint

Required Skills

• Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve

• Strong verbal and written communication skills to team members and customers

• Ability to read a contract/Statements of Work and understand SHI’s commitment to the customer for product and services, contractual obligations and requirements in the delivery of services

• Strong follow up, problem solving and negotiation skills as well as experience holding project teams accountable to quality and on time delivery

• Well-versed / understands project methodologies (Waterfall, Agile, PMP, etc.)

• Demonstrated ability to work independently with little direction

Preferred Skills/Qualfications:

• Technology industry experience; Experience in IT delivery and operations

• Product Management background

• Understand the complexities of procurement vehicle

• Project management certification

Additional Information

• The estimated annual pay range for this position is $50,000 - $70,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.

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Job Locations US-Remote

Requisition ID 2024-17672

Approved Min (Total Target Comp) USD $50,000.00/Yr.

Approved Max (Total Target Comp) USD $75,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Other