This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4305441 Summit Utilities\ \ \ Operations Support Rep I\ LITTLE ROCK, AR, US\ Full-Time\ Yesterday\ 2566\ \ \

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 Americas Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

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We have an exciting opportunity open for an Operations Support Representative based in Little Rock, AR.

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POSITION SUMMARY:

The Operations Support Specialist provides clerical and customer service support including data collection and entry, information/data analysis, document preparation, report generation for the Gas Operations District, Area, or local office; may also perform warehouse function in support of district or geographic location.

PRIMARY DUTIES AND RESPONSIBILITIES

• Prepares and maintains various monthly and quarterly operations reports (e.g., LUFG, capital job status, safety awareness activities, etc.)
• Assists with third party damages through Riskmaster System
• Performs One Call notifications and updates
• Assists with ARO process as required due to segregation of duties
• Reviews and reconciles credit card expenses utilizing on-line system.
• Assists with preparation of cost estimates for new services as needed or requested by supervision
• Updates and maintains weekly call-out schedule and dispatch daily line-up for District, Area or local office
• Coordinates fleet maintenance schedules, mileage reports, notification of CDL certification requirements, vehicle inspections, etc.
• Ensures work orders are sent to GIS in a timely manner
• Reviews and processes various ITRON-Meter Reading Reports/Cant Reads
• Research and resolves solve customer problems
• Request information and/or records maintenance in compliance with legal retention schedules while following prescribed procedures and practices
• Receives, stores and issues materials and supplies as needed based on district needs
• Prepares necessary SAP records to document receipt and issuance of materials and supplies
• Performs duties that include answering the phone, filing, faxing, copying, mail distribution, I-buy purchases, etc.

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EDUCATION AND WORK EXPERIENCE

• High school diploma
• Minimum of two years administration experience

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\ \ Summit Utilities is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.