Description

Data Entry Specialist

We are seeking a skilled and efficient Data Entry Specialist with a customer service background. The successful candidate will be responsible for operating in CRM databases and ticketing systems, maintaining customer accounts information, and interacting seamlessly with customers. A high degree of attention to detail is crucial for this role since it involves working with Excel, Zendesk and other proprietary systems to update and maintain valuable data.

Responsibilities:

• Inputting, updating, and maintaining customer data in CRM databases and ticketing systems.

• Pulling reports as per the requirements and ensuring timely delivery.

• Dealing with queries, requests, and issues raised by customers, providing them with quality assistance.

• Following up with customers to verify the accuracy of data and to get more information whenever needed.

• Conducting data entry tasks within Excel in an accurate and efficient manner.

• Assisting in maintaining customer accounts and helping in resolving issues.

• Ensuring confidentiality of sensitive and proprietary information.

• Updating and maintaining information in Zendesk and other proprietary systems.

This is an opportunity to combine data entry excellence with superior customer service in a role that is central to our operations. If you are a team player with a keen eye for detail and a passion for superior service, we would like to hear from you.

Requirements

Qualifications:

• Prior experience in a data entry role or a similar role is preferred.

• Background working in customer service positions.

• Proficiency with CRM databases, ticketing systems, Excel, Zendesk, and other related systems.

• Excellent typing skills with high attention to detail.

• Strong organizational and multitasking abilities.

• Proven ability to communicate effectively with customers.

• Excellent problem-solving abilities, and a customer-first mindset.

  TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .