Business System Specialist (ERP)- Entry Level

 

 

 

 

 

Job ID 

2023-5557  

 

of Openings 

1  

 

 Job Locations  

US-MI-Livonia  

 

Category 

IT

Overview

 

 

 

 

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

Training

Tuition assistance

Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)

401(k) with match

Competitive wages

Company laptop

Paid time off

10 paid holidays

 

 

 

 

Responsibilities

 

 

 

Opportunities are growing within the Information Services and Technology team at Alta Equipment Group and we're looking for critical thinkers with a passion for excellence to grow with us.  We are constantly reimagining ways in which we can better Support, Secure, Integrate, Automate, Innovate, Collaborate, and Deliver Trust to make a difference within a dynamic and rapidly expanding organization.  As a valued member of our team, you will be challenged to discover opportunities to grow the business, drive efficiencies, and deliver the best possible employee and customer experience while developing as a person and as a leader.

Alta Equipment Group is seeking a full-time Business System Specialist for our Livonia, MI headquarters office. A Business System Specialist will work with subject matter experts and end users to ensure that business system is meeting transactional expectations.  This position requires good communication skills and technical troubleshooting abilities in order to analyze and resolve business system problems as well as provide documentation where required. It requires a thorough, detail oriented and highly motivated team player with a positive attitude to serve as a liaison and enhance communication between Business System Support and Business Operations.

Responsibilities include but are not limited to:

Provide call support and ensure that business system issues/opportunities are properly documented and prioritized in ticketing system

Manage, track and provide solutions to reported issues. Will seek supervisor direction and guidance as needed

Develop documentation for identified business scenarios, processes and procedures in collaboration system

Gain an in-depth knowledge about business system applications and their interactions in order to properly identify and analyze problems

Coordinate meetings or trainings between the department and end users

Works with system administrator to support authorizations and system configuration requirements

Assist in the review of job logs and take appropriate action to resolve issues

 

 

 

 

Qualifications

 

 

 

Prefer a recent college graduate with a Bachelor's Degree from an accredited college or university with major work in Business Administration or Information Systems

Strong communication and customer service skills

Strong time management and multi-tasking skills

Ability to stay organized and pay close attention to detail

Physical Demands/Work Environment:

Physical/Sensory Functions: Regularly will talk/hear; Frequently will sit; Occasionally will stand, walk, use hands, reach with hand